IT Support Analyst - 1st/2nd Line | Cloud & Office 365

IT Support Analyst - 1st/2nd Line | Cloud & Office 365

Full-Time 25000 - 35000 Β£ / year (est.) No working from home possible
Sivara GmbH

At a Glance

  • Tasks: Provide 1st and 2nd line IT support and manage incidents in a Microsoft environment.
  • Company: Join Sivara GmbH, a dynamic company focused on IT solutions.
  • Benefits: Temporary contract with potential for remote flexibility and valuable experience.
  • Other info: Onsite work in Shippon with opportunities for growth.
  • Why this job: Kickstart your IT career and make a real difference in a supportive team.
  • Qualifications: Background in IT support and strong communication skills required.

The predicted salary is between 25000 - 35000 Β£ per year.

Sivara GmbH is seeking an IT Support Analyst on a temporary 3-month contract based in Shippon. As the first point of contact for IT support across the business, you'll provide both 1st and 2nd line support, log incidents, and assist with account management within a Microsoft environment.

Ideal candidates will have a background in IT support, strong communication skills, and an understanding of Office 365 and ITIL frameworks. Onsite work is required, with the potential for remote flexibility.

IT Support Analyst - 1st/2nd Line | Cloud & Office 365 employer: Sivara GmbH

Sivara GmbH is an exceptional employer located in Newthorpe, offering a dynamic work culture that prioritises employee well-being and professional growth. With competitive benefits such as private medical insurance and generous holiday allowances, the company fosters an environment where employees can thrive while engaging in meaningful projects within the logistics sector.

Sivara GmbH

Contact Details:

Sivara GmbH Recruitment Team

We think you need these skills to ace IT Support Analyst - 1st/2nd Line | Cloud & Office 365

1st Line Support
2nd Line Support
Incident Logging
Account Management
Microsoft Office 365
ITIL Framework
Communication Skills