IT Service & Operations Lead - Transformation & Excellence

IT Service & Operations Lead - Transformation & Excellence

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Sivara GmbH

At a Glance

  • Tasks: Lead a team to enhance IT service delivery and support operations.
  • Company: Sivara GmbH, a forward-thinking company focused on IT excellence.
  • Benefits: Competitive pay, hands-on leadership experience, and a 6-month contract.
  • Other info: On-site role for 3 days a week, offering growth in a supportive environment.
  • Why this job: Make a real difference in IT service management while leading a dynamic team.
  • Qualifications: Proven ITIL experience and strong collaboration skills with stakeholders.

The predicted salary is between 60000 - 80000 Β£ per year.

Sivara GmbH is seeking an Interim Head of IT Service and Operations to manage a team of around 30, providing 1st and 2nd line support in Sefton, England. This role involves overseeing IT Service Management capabilities and improving service delivery through hands-on leadership and strategic oversight.

The ideal candidate will have extensive experience in ITIL practices and the ability to collaborate with senior stakeholders. The position is based on-site for 3 days per week with a 6-month contract.

IT Service & Operations Lead - Transformation & Excellence employer: Sivara GmbH

Sivara GmbH is an excellent employer that fosters a collaborative and innovative work culture, making it an ideal place for IT professionals looking to make a significant impact. With a focus on employee growth and development, the company offers ample opportunities for advancement while providing a supportive environment in Sefton, England. The role of IT Service & Operations Lead not only allows for hands-on leadership but also encourages strategic thinking, ensuring that employees are engaged and valued in their contributions.

Sivara GmbH

Contact Details:

Sivara GmbH Recruitment Team

We think you need these skills to ace IT Service & Operations Lead - Transformation & Excellence

ITIL Practices
Team Management
1st and 2nd Line Support
Service Delivery Improvement
Hands-on Leadership
Strategic Oversight
Stakeholder Collaboration