IT Service Desk Lead - Drive SLA Excellence & User Support

IT Service Desk Lead - Drive SLA Excellence & User Support

Full-Time 35000 - 35000 £ / year (est.) No working from home possible
Sivara GmbH

At a Glance

  • Tasks: Lead the Service Desk team to provide top-notch IT support and manage SLA targets.
  • Company: Sivara GmbH, a dynamic company focused on delivering excellent IT services.
  • Benefits: Salary of £35,000 plus additional perks for your hard work.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Join us to enhance user support and drive excellence in IT service delivery.
  • Qualifications: Strong technical skills in Microsoft software and exceptional customer service abilities.

The predicted salary is between 35000 - 35000 £ per year.

Sivara GmbH is seeking an experienced IT Service Desk Lead in Barrow-in-Furness. The role involves leading the Service Desk team to deliver first-class IT support and manage SLA targets effectively.

Ideal candidates will possess strong technical skills, particularly in Microsoft software, alongside excellent customer service and communication abilities.

The position offers a salary of £35,000 per annum with additional benefits.

IT Service Desk Lead - Drive SLA Excellence & User Support employer: Sivara GmbH

Sivara GmbH is an exceptional employer that prioritises employee development and a collaborative work culture in Barrow-in-Furness. With a focus on delivering first-class IT support, we offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, making it a rewarding place to advance your career in the tech industry.

Sivara GmbH

Contact Details:

Sivara GmbH Recruitment Team

We think you need these skills to ace IT Service Desk Lead - Drive SLA Excellence & User Support

IT Support
SLA Management
Microsoft Software Proficiency
Customer Service Skills
Communication Skills
Team Leadership
Problem-Solving Skills