At a Glance
- Tasks: Own and improve our IT systems, software, and digital processes.
- Company: Established manufacturing business with a close-knit team in Clydebank.
- Benefits: Stable hours, strong work/life balance, company pension, and festive leave.
- Other info: Great opportunity for career growth and mentoring junior team members.
- Why this job: Make a real impact on our digital environment and support your colleagues.
- Qualifications: Experience in IT support, strong teamwork skills, and self-motivation.
The predicted salary is between 42500 - 50000 £ per year.
Salary: £42,500 - 50,000 per year
Requirements
- Demonstrable self-taught technical capability, accredited qualification, or relevant experience
- Experience in IT systems or infrastructure support, ERP or business software support/implementation, application support, or technical consultancy
- Strong interpersonal and teamwork skills to support colleagues and management across departments
- Self-motivated with the ability to handle daily tasks and project work with minimal supervision
- Comfortable working across multiple systems and with non-technical colleagues
- Practical, business-focused mindset with ownership of outcomes and improvements
- Experience with Microsoft 365, ERP/CRM, workflow, data or document management tools, and system integration/configuration/automation would be beneficial
- Experience with scripting, coding, or databases such as JavaScript, PHP/MySQL, APIs, or similar would be advantageous
Responsibilities
- Take ownership of our business systems and digital environment across IT, software, and process improvement
- Maintain and continuously improve internal systems, software, workflows, and digital infrastructure
- Select, implement, and integrate software including ERP, CRM, finance, operations, and related tools
- Support and improve Microsoft 365 and collaboration tools such as Teams, SharePoint, OneDrive, and Outlook
- Identify inefficiencies and deliver practical system improvements
- Support users across the business with day-to-day system needs
- Contribute to compliance-related processes and digital documentation
- Support website and digital tool development
- Work with management to shape future digital direction
- Train and support colleagues in effective system use
- Lead internal systems and improvement projects over time
- Support mentoring and development of junior team members and apprentices
Technologies
- CRM
- ERP
- Support
- JavaScript
- Microsoft 365
- MySQL
- PHP
- SharePoint
- Office 365
We are a small, established manufacturing business based in Clydebank, Glasgow, with fewer than 15 people and close working relationships with UK public sector organisations. We value practical problem-solving, clear communication, and trust, and we are developing our systems and digital processes to improve operational efficiency, consistency, compliance, and structured working practices. This is a full-time, on-site role with good transport links and on-site parking, offering stable working hours, a strong work/life balance, no expectation of routine out-of-hours working or email monitoring, direct access to decision-makers, company pension, festive leave, and long-term stability and development opportunity.
IT Analyst employer: Sivara GmbH
As a small, established manufacturing business in Clydebank, Glasgow, we pride ourselves on fostering a supportive and collaborative work environment where every team member's contributions are valued. With a strong emphasis on work/life balance, stable hours, and direct access to decision-makers, we offer excellent opportunities for personal and professional growth, alongside benefits such as a company pension and festive leave. Join us to be part of a team that values practical problem-solving and clear communication while making meaningful improvements to our digital landscape.
