At a Glance
- Tasks: Join a friendly team to support IT management and client communications.
- Company: Respected claims management organisation with a dynamic IT department.
- Benefits: Competitive salary, flexitime, on-site parking, and health insurance.
- Other info: Exciting office-based role with a proactive team atmosphere.
- Why this job: Kickstart your IT career in a supportive environment with growth opportunities.
- Qualifications: Strong organisational skills and experience with Microsoft Office 365.
The predicted salary is between 25000 - 30000 £ per year.
Salary: £25,000 - 30,000 per year
Requirements
- Excellent organisational skills and the ability to manage multiple tasks effectively.
- Confident use of Microsoft Office 365 applications, particularly Microsoft Excel.
- Strong written and verbal communication skills, including good phone etiquette.
- Proactive attitude toward problem-solving and willingness to learn new technologies.
- Ability to work independently as well as collaboratively within a team.
- Previous experience in an administrative or clerical role.
- Knowledge of IT hardware and network systems would be advantageous.
- Full-time availability Monday to Friday in an office-based role.
Responsibilities
- Work as part of a small, friendly team and report to the IT Manager.
- Provide management information to clients and support the updating and development of the Case Management System.
- Assist the IT Manager with management of the IT network, communications network, and general IT oversight.
- Communicate with clients by email and phone.
- Carry out other administrative duties as required by the role.
Technologies
- Excel
- Hardware Support
- Network
- Office 365
About the role
We are an established and respected liability loss adjusting and TPA claims management organisation, and this is a fantastic opportunity to join a small team within our IT department. This is a varied and exciting office-based role in Mold, Flintshire, offering the chance to develop your career in IT support within a dynamic environment. We offer a bonus scheme, flexitime after the probationary period, on-site parking, a cycle-to-work scheme, company events, a company pension, financial planning services, life insurance, private medical insurance, bereavement leave, and sick pay. We are committed to delivering a superior claims handling service with expertise and care, and we are looking for a proactive person who wants to grow with our team.
IT Administration Assistant employer: Sivara GmbH
Join our dynamic team in Mold, Flintshire, where we pride ourselves on fostering a supportive and collaborative work culture. As an IT Administration Assistant, you'll benefit from a range of perks including a bonus scheme, flexible working hours post-probation, and opportunities for professional growth within a respected organisation dedicated to excellence in claims management. We value proactive individuals eager to learn and contribute, making this an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Administration Assistant
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sivara GmbH values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sivara GmbH might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sivara GmbH!
✨Direct Apply to Sivara GmbH
Let's not forget to apply directly through the Sivara GmbH website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Administration Assistant
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sivara GmbH.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sivara GmbH. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sivara GmbH
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
