At a Glance
- Tasks: Provide top-notch IT support and troubleshoot technical issues for diverse clients.
- Company: Growing IT services provider based in Ipswich with a collaborative culture.
- Benefits: Competitive salary, skill development, and a dynamic work environment.
- Other info: Opportunity to work on exciting IT projects and enhance your career.
- Why this job: Join a team where your tech skills make a real difference for clients.
- Qualifications: Strong knowledge of Microsoft 365 and excellent communication skills.
The predicted salary is between 32000 - 37500 £ per year.
Salary: £32,000 - 37,500 per year
Requirements
- Strong knowledge of Microsoft 365 / Office applications
- Experience with Windows installations and troubleshooting tools (Event Viewer, Command Prompt, etc.)
- Excellent communication skills and ability to take ownership of issues
Desirable:
- Networking fundamentals
- Windows Server experience (AD, Group Policy, DNS, DHCP)
Responsibilities
- Deliver high-quality IT support across desktops, servers, and Microsoft 365 environments
- Configure and maintain Microsoft 365 tenants including Exchange, SharePoint, Azure AD, and Endpoint Manager
- Install and manage Windows 11 and mobile devices
- Diagnose and resolve technical issues, including mail flow and client configurations
- Maintain clear documentation of all work completed
- Promote best practice in cyber security across client systems
Technologies
- Azure Flow
- Support Microsoft 365
- Mobile Security
- SharePoint
- Windows
- Office 365
- Cloud
We are a growing IT services provider based in Ipswich, supporting a wide range of clients across East Anglia. This is an exciting opportunity to join our dynamic team delivering technical support, digital solutions, and IT projects to a diverse client base. We value collaboration and offer an environment where you can develop your skills while contributing to the success of our clients.
2nd Line IT Support Engineer in Ipswich employer: Sivara GmbH
As a growing IT services provider based in Ipswich, we pride ourselves on fostering a collaborative work culture that encourages professional development and skill enhancement. Our team is dedicated to delivering high-quality technical support and innovative digital solutions, making it an exciting place for IT professionals to thrive while contributing to the success of diverse clients across East Anglia.
