At a Glance
- Tasks: Provide hands-on IT support for users, troubleshooting issues and managing accounts.
- Company: Join a dynamic team in Huddersfield focused on user support and collaboration.
- Benefits: Competitive salary, opportunities for growth, and a supportive work environment.
- Other info: Enjoy a fast-paced environment with plenty of opportunities to learn and grow.
- Why this job: Be the go-to person for IT support and make a real difference in users' daily experiences.
- Qualifications: Experience in desktop support and strong knowledge of Windows and M365.
The predicted salary is between 32000 - 35000 £ per year.
Salary: £32,000 - 35,000 per year
Requirements
- Experience in a Desktop Support, 2nd Line, or EUC role
- Strong knowledge of Windows 10/11, M365, Teams, and basic networking
- Confident supporting users onsite and resolving issues directly
- Good communication skills and a customer-focused approach
- Ability to prioritise, stay organised, and work well under pressure
Responsibilities
- Provide 1st/2nd line support across Windows, M365, Teams, and core business applications
- Manage user accounts, permissions, and access across AD, Azure AD, and M365
- Support hardware, desktops, laptops, mobile devices, and peripherals
- Handle joiners, movers, and leavers processes
- Troubleshoot network, connectivity, and printing issues
- Escalate issues to senior engineers or external partners where required
- Maintain documentation, asset records, and IT processes
- Support office-based users and resolve issues face-to-face
Technologies
- Azure
- Hardware Support
- Mobile
- Network
- Windows
- Cloud
We are supporting one of our clients in Huddersfield, where we are looking to add a Desktop / EUC Support Engineer to our internal IT team. This is a hands-on, onsite role supporting users across the business, ideal for someone who enjoys being visible, helpful, and the go-to person for day-to-day IT support.
Desktop Support Engineer in Huddersfield employer: Sivara GmbH
Join our dynamic team in Huddersfield as a Desktop Support Engineer, where we prioritise a collaborative and supportive work culture. We offer competitive salaries, opportunities for professional growth, and a chance to make a real impact by providing essential IT support to our users. With a focus on employee development and a customer-centric approach, we ensure that our team members thrive in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Support Engineer in Huddersfield
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sivara GmbH values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sivara GmbH might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sivara GmbH!
✨Direct Apply to Sivara GmbH
Let's not forget to apply directly through the Sivara GmbH website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Desktop Support Engineer in Huddersfield
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sivara GmbH.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sivara GmbH. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sivara GmbH
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
