At a Glance
- Tasks: Support Microsoft Dynamics 365 users and improve business systems.
- Company: Established organisation in Tewkesbury with a collaborative IT culture.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Join a dynamic team focused on continuous improvement and user support.
- Why this job: Make a real impact by optimising processes and enhancing user experience.
- Qualifications: Experience with Microsoft Dynamics 365 or similar systems; strong communication skills.
The predicted salary is between 29000 - 32000 £ per year.
Salary: £29,000 - 32,000 per year
Requirements
- Experience supporting Microsoft Dynamics 365 or similar business systems.
- Strong communication and stakeholder engagement skills.
- An analytical and solutions-focused mindset.
- Experience working with reports, dashboards, workflows, or system configuration.
- An interest in process improvement and business systems optimisation.
- Good organisational skills and the ability to manage competing priorities.
- A proactive approach with a willingness to learn and develop.
- Experience with Microsoft Power Platform or Power Apps is beneficial but not essential.
Responsibilities
- Provide first-line and second-line support for Microsoft Dynamics 365 users across our organisation.
- Support system configuration, including forms, views, dashboards, reports, workflows, and security roles.
- Work with departments to gather requirements and help shape future systems improvements.
- Analyse existing workflows and identify opportunities for automation and process optimisation.
- Deliver user training and create supporting documentation and guides.
- Liaise with third-party suppliers and wider IT teams regarding escalated issues and enhancements.
- Monitor system performance and contribute to continuous improvement initiatives.
- Promote effective and standardised use of Microsoft Dynamics 365 across our organisation.
Technologies
- Support Microsoft Power Platform
- Security
- Office 365
We are a well-established organisation based in Tewkesbury, offering a permanent, full-time, on-site role with a salary of around £32,000 on appointment. This is an excellent opportunity to join our collaborative IT and business systems function, where we support the Microsoft Dynamics 365 environment and wider business systems landscape. We offer a supportive environment with opportunities for training and development, and we are looking for someone who enjoys working closely with users, improving processes, and helping our organisation gain greater value from technology and data.
D365 Support Analyst in East Kilbride employer: Sivara GmbH
Join our well-established organisation in Tewkesbury as a D365 Support Analyst, where you will thrive in a collaborative IT environment that values continuous improvement and employee development. We offer a supportive workplace culture, competitive salary, and opportunities for training, ensuring you can grow your skills while making a meaningful impact on our business systems. Embrace the chance to work closely with users and enhance processes, all while being part of a team dedicated to leveraging technology for greater organisational success.
StudySmarter Expert Advice🤫
We think this is how you could land D365 Support Analyst in East Kilbride
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sivara GmbH values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sivara GmbH might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sivara GmbH!
✨Direct Apply to Sivara GmbH
Let's not forget to apply directly through the Sivara GmbH website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace D365 Support Analyst in East Kilbride
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sivara GmbH.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sivara GmbH. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sivara GmbH
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
