At a Glance
- Tasks: Provide support for Microsoft Dynamics 365 and improve business processes.
- Company: Established organisation in Tewkesbury with a collaborative IT culture.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Full-time, on-site role with excellent career development potential.
- Why this job: Join a team that values innovation and process improvement in tech.
- Qualifications: Experience with Microsoft Dynamics 365 and strong communication skills.
The predicted salary is between 29000 - 32000 £ per year.
Salary: £29,000 - 32,000 per year
Requirements
- Experience supporting Microsoft Dynamics 365 or similar business systems.
- Strong communication and stakeholder engagement skills.
- An analytical and solutions-focused mindset.
- Experience working with reports, dashboards, workflows, or system configuration.
- An interest in process improvement and business systems optimisation.
- Good organisational skills and the ability to manage competing priorities.
- A proactive approach with a willingness to learn and develop.
- Experience with Microsoft Power Platform or Power Apps is beneficial but not essential.
Responsibilities
- Provide first-line and second-line support for Microsoft Dynamics 365 users across our organisation.
- Support system configuration, including forms, views, dashboards, reports, workflows, and security roles.
- Work with departments to gather requirements and help shape future systems improvements.
- Analyse existing workflows and identify opportunities for automation and process optimisation.
- Deliver user training and create supporting documentation and guides.
- Liaise with third-party suppliers and wider IT teams regarding escalated issues and enhancements.
- Monitor system performance and contribute to continuous improvement initiatives.
- Promote effective and standardised use of Microsoft Dynamics 365 across our organisation.
We are a well-established organisation based in Tewkesbury, offering a permanent, full-time, on-site role with a salary of around £32,000 on appointment. This is an excellent opportunity to join our collaborative IT and business systems function, where we support the Microsoft Dynamics 365 environment and wider business systems landscape. We offer a supportive environment with opportunities for training and development, and we are looking for someone who enjoys working closely with users, improving processes, and helping our organisation gain greater value from technology and data.
D365 Support Analyst employer: Sivara GmbH
Join our well-established organisation in Tewkesbury as a D365 Support Analyst, where you will thrive in a collaborative IT environment that values continuous improvement and employee development. We offer a supportive workplace culture, competitive salary, and opportunities for training, ensuring you can grow your skills while making a meaningful impact on our business systems. Embrace the chance to work closely with users and enhance processes, all while being part of a team dedicated to leveraging technology for greater organisational success.
