At a Glance
- Tasks: Lead our Command Centre, manage major incidents, and ensure operational stability.
- Company: Join a dynamic team in a high-impact tech environment.
- Benefits: Competitive salary of £100,000 plus a 10% bonus and career growth opportunities.
- Other info: Onsite role in Preston, working five days a week.
- Why this job: Make a real difference in a critical live environment with cutting-edge technology.
- Qualifications: Experience in senior operational roles and strong technical understanding required.
The predicted salary is between 100000 - 100000 £ per year.
Salary: £100,000 - 100,000 per year
Requirements:
- Experience in roles such as Command Centre Lead, Technical Operations Lead, Service Operations Lead, Major Incident Lead, or similar senior operational positions.
- Strong background in NOC, SOC, or large-scale 24/7 operations environments.
- Broad technical understanding across multiple IT towers, including infrastructure, applications, networks, and security.
- Proven ability to lead under pressure in live environments.
- Experience coordinating across multiple service providers in a SIAM or multi-vendor setup.
- Strong stakeholder management and communication skills.
- Familiarity with ServiceNow and enterprise monitoring tools.
- Sole UK national and SC cleared or eligible for SC clearance.
Responsibilities:
- Lead our Command Centre, similar to a NOC, SOC, or Service Operations function, and oversee day-to-day operations.
- Take command of major incidents, including Sev 1 and Sev 2 issues, and critical business events.
- Coordinate multiple suppliers in our SIAM and multi-vendor environment.
- Maintain real-time visibility across infrastructure, applications, networks, and security.
- Drive incident resolution, root cause analysis, and continuous improvement.
- Act as the central escalation point and provide clear updates to senior stakeholders.
- Represent our business onsite and ensure strong operational control across a complex live environment.
Technologies: Support SEV Security, ServiceNow, Hardware, PLC.
This is a high-impact role with responsibility for a critical live environment, and we are offering a salary of £100,000 plus a 10% bonus. You will join a complex, multi-supplier landscape and play a key part in maintaining service stability, resolving major incidents quickly, and providing calm, credible, and decisive operational leadership. We are looking for someone who can confidently align suppliers, manage escalation effectively, and support our business with strong technical and operational control.
Command Centre Lead / Technical Operations Lead employer: Sivara GmbH
Join our dynamic team in Preston as a Command Centre Lead, where you will thrive in a high-impact environment that values operational excellence and technical expertise. We offer a competitive salary of £100,000 plus a 10% bonus, alongside a supportive work culture that encourages professional growth and collaboration across multiple service providers. With a focus on continuous improvement and strong stakeholder engagement, this role provides a unique opportunity to lead critical operations while making a meaningful impact in a complex live setting.
