At a Glance
- Tasks: Lead support for Infor M3 ERP, improve processes, and manage integrations.
- Company: Join Wilkin & Sons, a family business that values growth and development.
- Benefits: Competitive salary, 25 days holiday, health perks, and employee events.
- Other info: Hybrid role with opportunities for career advancement and personal development.
- Why this job: Shape the future of ERP usage and enhance business-critical processes.
- Qualifications: Experience with Infor M3 and strong troubleshooting skills required.
The predicted salary is between 60000 - 95000 £ per year.
Salary: £60,000 - 95,000 per year
Requirements
- Experience with Infor M3 CloudSuite and strong functional troubleshooting skills
- Proven experience providing 1st, 2nd and 3rd line support for ERP or business-critical applications
- Experience in continual service improvement, process mapping and workflow improvement
- Ability to translate business requirements into functional outcomes, configuration changes or controlled enhancement requests
- Experience managing ERP change control, including impact assessment, testing, approval, deployment and rollback planning
- Experience handling integrations, supplier escalations and third-party support requests
- Experience supporting ERP improvement projects and contributing to an IT applications roadmap
- Line management or coaching experience, ideally supporting reporting or BI staff
- Strong communication, documentation and training skills
- Ability to work hybrid from our Colchester/Tiptree area location and commute reliably within the United Kingdom
Responsibilities
- Provide expert 1st, 2nd and 3rd line support for Infor M3, including functional troubleshooting and user support
- Lead continual service improvement across ERP processes to improve efficiency, usability and data quality
- Map current business processes and design improved future-state workflows aligned to Infor M3 capability and good practice
- Translate business requirements into clear functional outcomes, configuration changes or controlled enhancement requests
- Own governance for ERP changes, including impact assessment, testing, approval, deployment and rollback planning
- Manage integrations, supplier escalations and third-party support requests relating to Infor M3 and connected applications
- Support the planning and delivery of ERP improvement projects and contribute to the wider IT applications roadmap
- Line manage, coach and support one BI and Reporting Analyst, ensuring reporting outputs align with business priorities
- Develop user confidence through guidance, documentation, training and supportive change adoption
Technologies
- ERP Support
- Cloud
- Power BI
We are Wilkin & Sons, a unique family business that values and supports our people, with a strong culture of promoting from within as skills grow. This is a varied and influential hybrid role based in Tiptree, Essex, with occasional travel within the Essex area and a minimum of three days in the office each week. We offer a salary of £60,000-£95,000 per annum depending on experience, 25 days holiday plus bank holidays, free onsite parking, employee events and family days, an annual profit-based bonus, health and wellbeing benefits, staff discounts, and other company perks. The role gives us the opportunity to shape how Infor M3 is used across our organisation, improve business-critical processes, and contribute to reporting, data quality and wider IT applications strategy.
Infor M3 ERP Support Manager in Colchester employer: Sivara GmbH
Wilkin & Sons is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where skills are nurtured and promoted from within. Located in Tiptree, Essex, this hybrid role provides a competitive salary, generous holiday allowance, and various employee benefits, including health and wellbeing initiatives, making it an ideal place for those seeking meaningful and rewarding employment in ERP support.
StudySmarter Expert Advice🤫
We think this is how you could land Infor M3 ERP Support Manager in Colchester
✨Tap into SAP Communities
Join online forums and communities dedicated to SAP ERP systems, like ASUG or SAP Community. Getting involved can help us understand current trends, gain insights, and even make valuable connections that might lead us to our next big opportunity!
✨Focus on Industry-Specific Networking
Attend industry-specific meetups, conferences, or webinars focused on SAP and ERP systems. Meeting professionals in person or virtually can set us apart and give us a chance to showcase our passion for this sector!
✨Polish Your SAP Skills
If you haven't already, consider getting certified in SAP modules relevant to your desired role. Not only does this boost our credibility, but it also opens doors to networking opportunities with fellow SAP professionals who might know about full-time openings at Sivara GmbH.
✨Check Out Sivara GmbH Directly
Keep an eye on Sivara GmbH’s career page for openings, especially for roles that match our skill set. Applying through their website can sometimes give us a better shot at getting noticed than going through job boards.
We think you need these skills to ace Infor M3 ERP Support Manager in Colchester
Some tips for your application 🫡
Highlight Your SAP Experience:When applying for the Infor M3 ERP Support Manager role at Sivara GmbH, make sure your CV shines with any direct experience you have using SAP ERP systems. If you've completed any relevant projects, list them out and emphasise the outcomes you achieved – this will show us that you can hit the ground running!
Showcase Relevant Certifications:Certifications are a big deal in the SAP world. If you've earned any SAP-related qualifications, like SAP Certified Application Associate, don’t be shy about listing them prominently. They can really set you apart and prove your commitment to mastering the tools we use at Sivara GmbH.
Tailor Your Cover Letter to Us:In your cover letter, take the time to explain why you're specifically drawn to this role at Sivara GmbH. We love seeing candidates who are genuinely interested in our mission and how you can contribute to our team with your skills in SAP ERP. Make it personal – it helps us get to know you better!
Be Clear About Your Availability:Since this is a full-time position, clearly state your availability in your application. If you have any specific start dates in mind or you're flexible, let us know! It helps us get a better picture of how soon you could join our team at Sivara GmbH.
How to prepare for a job interview at Sivara GmbH
✨Brush Up on SAP Modules
Make sure you're well-versed in the specific SAP modules relevant to the role at Sivara GmbH. Study the functionalities and configurations of the modules they've listed in the job description, as you'll likely face technical questions about them.
✨Demonstrate Analytical Skills
Be ready to showcase your analytical skills during the interview. You might be asked to solve a scenario involving data analysis or reporting, so think about past experiences where you’ve extracted valuable insights from SAP data.
✨Know Your Integration Points
Since SAP ERP often interacts with various other systems, brush up on how these integrations work. Be prepared to discuss your experience with middleware tools or connecting different modules—this knowledge can set you apart from other candidates.
✨Show Enthusiasm for Continuous Learning
In a full-time role, you'll be expected to keep your skills sharp as SAP continually evolves. Express your eagerness for ongoing training and projects where you've taken the initiative to further your understanding of new SAP technologies.
