At a Glance
- Tasks: Install, configure, and maintain IT infrastructure while providing top-notch support to clients.
- Company: Join a growing tech team focused on customer satisfaction and innovation.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Dynamic role with a focus on learning new technologies and career advancement.
- Why this job: Be the go-to tech hero, solving real-world IT challenges and making a difference.
- Qualifications: Experience in IT support, knowledge of networks, and a valid UK driving licence.
The predicted salary is between 35000 - 35000 £ per year.
Salary: £35,000 - 35,000 per year
Requirements
- We require a full, valid UK driving licence with regular access to a vehicle.
- Experience with end-user IT support, including computers, networks, software, and devices.
- A working understanding of network devices, routers, switches, and access points.
- Knowledge of Microsoft 365 administration.
- Familiarity with Windows Server and Windows Desktop environments.
- Comfort using hands-on site tools such as drills, ladders, and cable crimpers.
- Bonus points for experience with Active Directory, virtualisation (VMware/Hyper-V), SharePoint, firewalls, VPNs, or wireless infrastructure.
- This role is subject to a satisfactory DBS check, with enhanced checks requested following a conditional offer of employment.
Responsibilities
- Visit client sites to install, configure, and maintain IT infrastructure, including network equipment, hardware, and software.
- Respond to on-site incidents and provide technical support.
- Schedule and manage site attendances and project work.
- Support our central helpdesk team with remote end-user support.
- Complete site documentation, asset audits, and administration.
- Assist our sales team with site surveys and pre-sales recommendations.
Technologies
- Active Directory
- Hardware
- Hyper-V
- Support
- Microsoft 365
- Network
- SharePoint
- VMware
- Windows
- Office 365
We are a growing technical team looking for a technically capable and customer-focused IT Field & Support Engineer to join us. In this hands-on role, you will be the primary point of contact for on-site IT installations and support across client sites, working closely with our Lead Engineer. You will help deliver gold-standard service to our customers through network infrastructure installs, hardware support, incident response, and collaboration with our helpdesk and sales teams. We value customer-first thinking, clear communication, ownership, self-motivation, and a willingness to learn new technologies.
Field Service Engineer in Coalville employer: Sivara GmbH
As a Field Service Engineer with us, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive salaries, comprehensive training, and opportunities to work with cutting-edge technologies while fostering a culture of collaboration and customer excellence. Join our team and be part of a company that values your contributions and encourages your professional journey in the heart of the UK.
