At a Glance
- Tasks: Support and maintain IT infrastructure and security, tackling complex issues daily.
- Company: Join Executive Jet Support Ltd, a leading aviation company with a family-oriented culture.
- Benefits: Enjoy competitive salary, bonuses, private healthcare, and extra perks like birthday leave.
- Other info: Full-time role with excellent career growth opportunities and a supportive team.
- Why this job: Make a real impact in aviation tech while growing your skills in a dynamic environment.
- Qualifications: Experience in IT infrastructure and security, with strong knowledge of Microsoft environments.
The predicted salary is between 31000 - 71000 £ per year.
Salary: £31,000 - 71,000 per year
Requirements
- Proven experience in an Infrastructure Engineer, Security Engineer, or advanced 2nd/3rd line IT role
- Strong knowledge of Microsoft environments including M365, Active Directory, Entra ID, and Group Policy
- Proficient with endpoint management using Intune MDM and Autopilot deployments
- Experience supporting cloud environments, with Azure essential and AWS basics advantageous
- Experience working with RMM tools for monitoring, patching, and automation
- Good understanding of networking fundamentals including TCP/IP, VPNs, firewalls, DNS, and routing basics
- Experience supporting firewall platforms such as Palo Alto or similar
- Familiarity with Cloudflare services including DNS, WAF, CDN, and Zero Trust concepts
- Experience supporting endpoint and identity security including MFA, Defender, and conditional access
- Hands-on experience with Windows Server and virtualisation platforms such as Hyper-V or VMware
- Experience investigating issues using logs and monitoring tools, with a security-first mindset
- Comfortable using PowerShell for scripting and task automation
- Experience with patching, system maintenance, and vulnerability remediation
- Understanding of backup and disaster recovery concepts
- Familiarity with ITIL environments and structured change processes
- Strong troubleshooting skills with the ability to work independently and elevate when needed
- Strong understanding of Windows Clusters
- Strong understanding of Windows RDP Server Farms
- Clear communication skills and ability to document work effectively
- A proactive attitude with a willingness to learn and develop
- Exposure to security monitoring tools or SOC-style workflows is desirable
- Experience with Azure security tooling such as Defender for Cloud and Sentinel is desirable
- Basic Linux administration knowledge is desirable
- Relevant certifications in Microsoft, CompTIA, AWS, or similar are desirable
Responsibilities
- Act as a senior escalation point for our Service Desk, supporting complex infrastructure and security issues
- Provide day-to-day support and maintenance of core IT infrastructure including Windows Server, Active Directory, virtual environments, and business-critical systems
- Support and maintain security controls across our environment including MFA, VPN, endpoint protection, and access control
- Investigate and respond to security alerts, incidents, and vulnerabilities, ensuring timely remediation
- Assist with infrastructure and security projects and support delivery
- Monitor systems, logs, and alerts to identify issues, risks, and potential threats
- Perform regular infrastructure health checks, patching, and system updates to maintain stability and security
- Support firewall, network, and VPN configurations alongside senior engineers where required
- Assist with user access control, permission structures, and identity management within Microsoft 365, Entra ID, and Active Directory
- Support and manage endpoint environments using Intune MDM, Windows Autopilot, and RMM
- Provide support for cloud platforms including Azure and Microsoft 365, alongside basic AWS environments
- Assist with DNS, CDN, and security services such as Cloudflare
- Support RMM platforms for monitoring, automation, patching, and remote management of endpoints and servers
- Create and maintain technical documentation, knowledge base articles, and operational procedures
- Automate routine tasks and improvements using PowerShell or similar tools where possible
- Work closely with internal teams and international sites to support IT operations and minimise disruption
Technologies
- AWS
- Active Directory
- Azure
- Cloud
- Firewall
- Hyper-V
- Support
- ITIL
- Linux
- Microsoft 365
- Network
- PowerShell
- Security
- TCP/IP
- VPN
- VMware
- WAF
- Windows
- Office 365
We are Executive Jet Support Ltd, a world-leading provider of commercial aircraft, engines, and airframe components to almost 300 operators in over 50 countries worldwide. We are a family-based company that values pride in our work, long-term customer relationships, trust, and loyalty. This is a full-time, permanent, on-site role based at Bumpers Farm, Chippenham, Wiltshire, working Monday to Friday. We offer a competitive salary dependent on experience, an annual bonus scheme, life assurance, private healthcare cover, incremental holiday entitlement, an extra paid day off for your birthday, company sick pay, attendance bonus, an employee assistance programme, Perkbox rewards, free weekly fruit, free onsite parking, and staff events. We are looking for a capable and driven IT Infrastructure & Security Engineer to join our growing, dynamic, and professional aviation company.
IT Infrastructure & Security Engineer in Chippenham employer: Sivara GmbH
At Executive Jet Support Ltd, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. Located in the picturesque Bumpers Farm, Chippenham, Wiltshire, we offer competitive salaries, comprehensive benefits including private healthcare and an annual bonus scheme, and ample opportunities for professional growth within the aviation industry. Join us to be part of a family-oriented company that values trust, loyalty, and long-term relationships, while enjoying unique perks like extra time off for your birthday and engaging staff events.
