At a Glance
- Tasks: Build and enhance cloud contact centre solutions using AWS technologies.
- Company: Major enterprise focused on modern cloud capabilities and AI-enabled platforms.
- Benefits: Competitive day rate, hybrid working, and opportunity to work with cutting-edge tech.
- Other info: 6-month contract role with excellent career growth opportunities.
- Why this job: Join a dynamic team and avoid legacy systems while making a real impact.
- Qualifications: Experience with AWS services, TypeScript, and strong stakeholder engagement skills.
The predicted salary is between 36000 - 60000 £ per year.
Salary: £36,000 - 60,000 per year
Requirements
- Strong hands-on experience implementing Amazon Connect across IVR, routing, CTI, and CRM integrations
- Experience with AWS services including Lambda, API Gateway, S3, and CloudWatch
- Experience with Amazon Lex, AI/ML services, and LLM integrations
- Proficiency in TypeScript and modern JavaScript development
- Experience with CI/CD, DevOps, and serverless architecture
- Ability to build scalable, resilient, and secure contact centre solutions
- Strong stakeholder engagement skills
- Experience providing production support
- AWS certifications are highly desirable
Responsibilities
- We will build and enhance cloud contact centre capabilities using modern AWS technologies
- We will deliver Amazon Connect solutions across IVR, routing, CTI, and CRM integrations
- We will develop serverless components using AWS services such as Lambda, API Gateway, S3, and CloudWatch
- We will integrate AI-enabled capabilities using Amazon Lex, AI/ML services, and LLMs
- We will write and maintain TypeScript and modern JavaScript code
- We will support CI/CD and DevOps practices for reliable delivery
- We will design scalable, resilient, and secure contact centre solutions
- We will engage with stakeholders and provide production support as needed
Technologies
- AI
- API
- AWS
- Lambda
- CI/CD
- Cloud
- CloudWatch
- CRM
- DevOps
- Support
- JavaScript
- LLM
- Serverless
- TypeScript
We are a major enterprise environment building and enhancing modern cloud contact centre capabilities with AWS technologies. This is a 6-month contract role with a strong day rate on offer and hybrid working, with 1 day per week onsite. We offer the opportunity to work on AI-enabled customer platforms and avoid legacy call centre systems, within a team focused on modern delivery and scalable solutions.
AWS Connect Developer CCaaS employer: Sivara GmbH
As an AWS Connect Developer CCaaS, you will thrive in a dynamic enterprise environment that champions innovation and modern technology. With a strong focus on employee growth, we offer hybrid working arrangements, competitive salaries, and the chance to work on cutting-edge AI-enabled customer platforms, all while fostering a collaborative culture that values your contributions and encourages professional development.
StudySmarter Expert Advice🤫
We think this is how you could land AWS Connect Developer CCaaS
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Sivara GmbH that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace AWS Connect Developer CCaaS
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Sivara GmbH, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Sivara GmbH can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Sivara GmbH will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Sivara GmbH
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Sivara GmbH. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Sivara GmbH.
