At a Glance
- Tasks: Provide top-notch IT support and tackle complex issues for diverse clients.
- Company: Innovative Managed Service Provider based in Central London.
- Benefits: Competitive salary, 33 days holiday, funded training, and flexible hybrid work.
- Other info: Great career progression and exposure to exciting projects.
- Why this job: Join a dynamic team and grow your skills across various sectors.
- Qualifications: Experience with macOS, Windows, Microsoft 365, and scripting skills.
The predicted salary is between 40000 - 45000 £ per year.
Salary: £40,000 - 45,000 per year
Requirements:
- Strong hands-on experience supporting both macOS and Windows environments in a 2nd/3rd line capacity
- Skilled in supporting and administering Microsoft 365 (Exchange, Teams, SharePoint, OneDrive)
- Experience administering device management platforms such as Jamf Pro or Microsoft Intune
- Confident troubleshooting complex issues, working independently and across multiple client environments
- Scripting in Bash or Python, with PowerShell as an advantage
Responsibilities:
- Provide excellent IT support and consultancy to a diverse client base across various sectors
- Take ownership of complex 2nd and 3rd line issues within Apple and Windows estates
- Utilize enterprise-grade tools including Jamf Pro, Microsoft Intune, Entra ID, and Microsoft 365
- Contribute to automation, documentation, and build processes
- Work with multiple client environments to broaden technical depth
Technologies:
- Bash
- Support macOS
- Microsoft 365
- Microsoft Intune
- PowerShell
- Python
- SharePoint
- Windows
- Office 365
- Azure
- Cloud
- VPN
We are an innovative Managed Service Provider located in Central London, seeking an ambitious 2nd / 3rd line EUC Engineer to join our Technical Operations team. This role offers a competitive salary between £40,000 - £45,000 depending on experience, along with 33 days of holiday, funded training, certifications, and a flexible hybrid working model. We invest heavily in professional development, providing clear career progression and diverse project exposure across the non-profit, finance, media, and technology sectors.
2nd/3rd Line EUC Engineer employer: Sivara GmbH
As an innovative Managed Service Provider based in Central London, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. With a competitive salary, generous holiday allowance, and a commitment to funded training and certifications, we empower our team to excel in their careers while working on diverse projects across various sectors. Join us to be part of a collaborative environment where your contributions are valued and your professional journey is supported.
StudySmarter Expert Advice🤫
We think this is how you could land 2nd/3rd Line EUC Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sivara GmbH values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sivara GmbH might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sivara GmbH!
✨Direct Apply to Sivara GmbH
Let's not forget to apply directly through the Sivara GmbH website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace 2nd/3rd Line EUC Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sivara GmbH.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sivara GmbH. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sivara GmbH
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
