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- Tasks: Provide 2nd line support, troubleshoot networks, and configure servers and firewalls.
- Company: Join a dynamic tech team focused on innovative solutions.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Why this job: Be the go-to tech guru and solve real-world IT challenges.
- Qualifications: Experience with Windows Server, networking, and IT best practices.
- Other info: Exciting projects and career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Installation and configuration of Microsoft Windows Server – all versions.
Installation and configuration of Microsoft Client OS – all versions.
Microsoft Exchange – all versions.
Advanced network troubleshooting.
Firewall configuration.
DNS, DHCP, TCP/IP and internet routing.
IT best practices and configurations.
Role
- Providing escalation support to the help desk.
- Setup and configuration – Servers, firewalls, routers, wifi.
- Help with project planning and implementation.
- Going to site to help with installations and DR.
2nd Line Technical Support Analyst in Thame employer: Situations Vacant Ltd
Contact Detail:
Situations Vacant Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Technical Support Analyst in Thame
✨Tip Number 1
Get your hands dirty with practical experience! If you can, set up a home lab to practice installing and configuring Windows Server and Client OS. This will not only boost your confidence but also give you real-world examples to discuss in interviews.
✨Tip Number 2
Network like a pro! Join tech meetups or online forums where you can connect with other IT professionals. You never know when a casual chat might lead to a job opportunity or insider info about openings.
✨Tip Number 3
Brush up on your troubleshooting skills! Be ready to showcase your advanced network troubleshooting abilities during interviews. Prepare some scenarios where you successfully resolved issues, especially related to DNS, DHCP, and firewall configurations.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Make sure your application stands out by highlighting your relevant skills and experiences that align with the role.
We think you need these skills to ace 2nd Line Technical Support Analyst in Thame
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Windows Server and Client OS. We want to see how you've tackled similar challenges in the past, so don’t hold back on those details!
Show Off Your Troubleshooting Skills: In your application, give us examples of advanced network troubleshooting you've done. We love seeing how you’ve resolved issues with DNS, DHCP, and TCP/IP – it shows us you're the right fit for our team!
Highlight Your Project Experience: If you've been involved in project planning and implementation, let us know! Share specific projects where you set up servers, firewalls, or routers, as this is key for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the 2nd Line Technical Support Analyst position!
How to prepare for a job interview at Situations Vacant Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows Server and Client OS, as well as Exchange. Be ready to discuss your experience with installation and configuration, and maybe even share a few troubleshooting stories that highlight your skills.
✨Show Off Your Networking Skills
Since the role involves advanced network troubleshooting, be prepared to talk about DNS, DHCP, TCP/IP, and internet routing. Have examples ready that demonstrate how you've tackled network issues in the past, and don’t shy away from discussing firewall configurations.
✨Project Planning is Key
This position will require you to assist with project planning and implementation. Think of a project you've worked on before and be ready to explain your role, the challenges faced, and how you contributed to its success. This shows you can think critically and work collaboratively.
✨Be Ready for On-Site Scenarios
Since the job may involve going on-site for installations and disaster recovery, prepare to discuss your experience in these areas. Highlight any relevant experiences where you had to adapt quickly or solve problems on the spot, as this will show your hands-on capability.
