At a Glance
- Tasks: Deliver innovative CX solutions and customise applications for clients.
- Company: Join a leading firm in the CX Cloud industry with a collaborative team.
- Benefits: Generous salary, pension, bonus, and opportunities for professional growth.
- Other info: Central London office with a dynamic team and training opportunities.
- Why this job: Be at the forefront of technology and make a real impact on customer success.
- Qualifications: Experience in CRM/CX technologies; Oracle experience is a plus.
The predicted salary is between 45000 - 65000 £ per year.
As part of our continuing growth, we are looking for a Senior CX/CRM Consultant to join our CX Cloud practice. The ideal candidate is someone who is truly passionate about delivering project success, who wants to be at the forefront of delivering innovative, intelligent solutions to our customers, and who wants to work alongside the very best consultants in the CX Cloud industry.
You will be working within an established team of CX Cloud consultants, specialising in Oracle Service Cloud and Oracle Engagement Cloud, as well as gaining exposure and experience to other elements of the market-leading Oracle CX Cloud offering, including Oracle Marketing Cloud, Oracle Platform-as-a-Service and Oracle Integration Cloud.
You will be responsible for understanding the customer’s critical business processes, defining how they can be better supported through the use of modern software applications, and subsequently customising the application before rolling it out to the customer’s users. You will also be playing a role in leading and guiding Junior Consultants.
The role is customer-facing, working on the delivery of Oracle CX Cloud projects, so ideally the successful candidate will have strong experience of the delivery of Oracle CX Cloud in functional/technical roles. We will also consider candidates with good experience in other similar CRM or CX technologies and who show strong potential, as we can provide in-depth training into Oracle CX Cloud.
We offer a generous package of £45,000 – £65,000 (including pension and bonus) depending on experience and potential. Central London based offices.
Senior CX Cloud Consultant in London employer: Situations Vacant Ltd
Join a dynamic team in Central London as a Senior CX Cloud Consultant, where your passion for delivering innovative solutions will be nurtured in a collaborative and supportive work culture. We prioritise employee growth through comprehensive training in Oracle CX Cloud technologies, alongside competitive benefits including a generous salary package and opportunities to lead and mentor junior consultants. Experience the excitement of working at the forefront of customer experience technology with some of the best minds in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior CX Cloud Consultant in London
✨Tip Number 1
Network like a pro! Reach out to current employees in the CX Cloud space, especially those at companies you're interested in. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Showcase your passion for CX! When you get the chance to speak with potential employers, share your enthusiasm for delivering innovative solutions. Let them know how you can contribute to their success.
✨Tip Number 3
Prepare for those interviews! Research common questions for Senior CX/CRM roles and practice your answers. Be ready to discuss your experience with Oracle CX Cloud or similar technologies in detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior CX Cloud Consultant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior CX Cloud Consultant role. Highlight your experience with Oracle CX Cloud or similar technologies, and don’t forget to showcase any project successes that align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering innovative solutions and how you can contribute to our team. Be sure to mention why you’re excited about working with us at StudySmarter.
Showcase Your Customer-Facing Skills:Since this role is customer-facing, make sure to highlight your experience in engaging with clients and understanding their needs. We want to see how you’ve successfully delivered projects and supported customers in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Situations Vacant Ltd
✨Know Your Oracle Inside Out
Make sure you brush up on your knowledge of Oracle Service Cloud and Oracle Engagement Cloud. Familiarise yourself with their features and how they can enhance customer experiences. Being able to discuss specific functionalities and how they relate to customer needs will show your passion and expertise.
✨Showcase Your Project Success Stories
Prepare to share examples of past projects where you've successfully delivered CX solutions. Highlight your role, the challenges faced, and the outcomes achieved. This will demonstrate your ability to drive project success and your experience in customer-facing roles.
✨Understand the Customer's Perspective
Research common pain points businesses face in customer experience management. Be ready to discuss how modern software applications can address these issues. Showing that you can think from the customer's viewpoint will set you apart as a candidate who truly understands the role.
✨Be Ready to Lead and Mentor
Since the role involves guiding Junior Consultants, be prepared to discuss your leadership style and any mentoring experiences you've had. Share how you can contribute to team development and foster a collaborative environment, which is crucial for success in this position.
