Situations Vacant Ltd in Coventry is looking for a Service Desk Support Technician to provide Level 1 and 2 support, ensuring timely incident resolution and fulfilling service requests. The ideal candidate will have a university degree in a technical field and good knowledge of ITIL v3.
This role involves logging incidents and requests in the Service Management system and requires strong communication and problem-solving skills. Opportunities for ongoing technical knowledge growth are also presented.
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