At a Glance
- Tasks: Provide top-notch technical support and manage requests efficiently.
- Company: Situations Vacant Ltd, a dynamic IT support company in England.
- Benefits: Competitive salary, supportive team environment, and career growth opportunities.
- Other info: Work off-site with a collaborative team dedicated to excellence.
- Why this job: Join a passionate team and enhance your tech skills while helping others.
- Qualifications: Hands-on technical experience and a strong customer service focus.
The predicted salary is between 24000 - 26000 £ per year.
Situations Vacant Ltd in England is seeking a 2nd line Technical Support analyst to provide dedicated support off-site and work closely with IT teams. The ideal candidate will have hands-on technical experience and a strong customer service focus.
Responsibilities include:
- Managing technical support requests
- Ensuring compliance with SLAs
- Maintaining effective team relationships
A salary range of £24,000 to £26,000 pa is offered for this position.
2nd-Line IT Support Analyst - Incident & SLA Expert employer: Situations Vacant Ltd
Join a forward-thinking company that prides itself on delivering the best membership management software in the UK. With a strong focus on employee growth, you will have access to continuous training and development opportunities while working in a collaborative and supportive environment. Enjoy a competitive salary and the chance to make a meaningful impact in the non-profit and association sectors, all while being part of a dynamic team that values innovation and excellence.
