2nd-Line IT Support Analyst - Incident & SLA Expert

2nd-Line IT Support Analyst - Incident & SLA Expert

Full-Time No working from home possible
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Situations Vacant Ltd in England is seeking a 2nd line Technical Support analyst to provide dedicated support off-site and work closely with IT teams. The ideal candidate will have hands-on technical experience and a strong customer service focus.

Responsibilities include managing technical support requests, ensuring compliance with SLAs, and maintaining effective team relationships. A salary range of £24,000 to £26,000 pa is offered for this position.

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Contact Details:

Situations Vacant Ltd Recruitment Team