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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage relationships in the green industry.
- Company: Join SiteOne, the largest national distributor of landscaping products in North America.
- Benefits: Enjoy weekly pay, competitive compensation, tuition reimbursement, and more perks!
- Why this job: Be part of a fun, customer-obsessed team with opportunities for growth and learning.
- Qualifications: Bilingual in English/Spanish preferred; retail experience and a passion for customer service are key.
- Other info: Most branches are closed on Sundays, promoting work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
Company Overview
SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne. SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 700 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.
Position Overview
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you’ll do:
- Demonstrate exceptional customer service to all SiteOne customers
- Cultivate and manage strong relationships with customers
- Assist customers with their questions and needs, either in person, via the phone or through online ordering
- Pull and prepare inventory orders for customer pick up or delivery
- Proactively identify and capitalize on opportunities to grow sales with current and potential customers
- Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
- Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
Skills We Are Seeking
- Minimum of 1 year experience in a retail or wholesale setting, preferred
- Excellent customer service skills
- Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred
- Nursery/hardscapes experience preferred
- Ready and willing to learn and adopt new technologies and ways of working
- Ability to think quickly and make sound decisions
- Inventory management experience helpful
- Must be able to lift a minimum of 50 pounds
- High school diploma or equivalent preferred
Perks:
- Weekly Paychecks with DailyPay available!
- Competitive Compensation
- Medical, Dental and Vision plans
- Paid Time Off, Paid Holidays
- 401k with company match
- Tuition Reimbursement
- Lucrative Associate Referral Program
- Company Apparel and Work Boot Vouchers
- Opportunity for Advancement
- Paid Training and Business Certifications Available
- Free Counseling Services/Employee Assistance Program
- Life Insurance and Short- and Long-Term Disability Insurance
- Product Discounts
- Most Branches never work Sundays!
Landscape Sales Associate – Bilingual Preferred (English/Spanish) employer: SiteOne Landscape Supply
Contact Detail:
SiteOne Landscape Supply Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Landscape Sales Associate – Bilingual Preferred (English/Spanish)
✨Tip Number 1
Familiarise yourself with the landscaping products and services offered by SiteOne. Understanding their inventory, from irrigation supplies to hardscapes, will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Brush up on your bilingual skills, especially in customer service scenarios. Practising common phrases and responses in both English and Spanish can give you an edge, showing that you're ready to connect with a diverse customer base.
✨Tip Number 3
Highlight any previous experience in retail or wholesale settings during your conversations. Be prepared to discuss specific examples of how you've provided exceptional customer service and managed relationships, as this is crucial for the role.
✨Tip Number 4
Demonstrate your willingness to learn about new technologies and processes. Research current trends in the landscaping industry and be ready to discuss how you can contribute to improving business performance at SiteOne.
We think you need these skills to ace Landscape Sales Associate – Bilingual Preferred (English/Spanish)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or wholesale settings, especially any customer service roles. Emphasise your bilingual skills in English and Spanish, as this is a preferred requirement for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and the green industry. Mention specific experiences where you demonstrated exceptional customer service and how you can contribute to SiteOne's mission.
Highlight Relevant Skills: In your application, clearly outline your skills related to inventory management, merchandising, and any experience with nursery or hardscapes. This will help demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SiteOne Landscape Supply
✨Show Your Customer Service Skills
Since the role is all about delivering exceptional customer service, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to resolve issues and create positive experiences.
✨Demonstrate Bilingual Proficiency
As a bilingual candidate, it's crucial to showcase your language skills during the interview. Practice answering common interview questions in both English and Spanish to demonstrate your fluency and comfort with switching between languages.
✨Familiarise Yourself with Landscaping Products
Take some time to research the types of products SiteOne offers, such as irrigation supplies and hardscapes. Being knowledgeable about these products will not only impress your interviewers but also show your genuine interest in the industry.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to think quickly or adapt to new technologies, and be ready to discuss how you handled those situations effectively.
