Sales L&D Consultant (FTC)

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!

What We Do

We’re people who love technology but know that hoteliers just want things to be simple. Since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply. We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between. Today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year.

About The Sales L&D Consultant Role

The Sales L&D Consultant will be responsible for designing, developing, and deploying high-impact enablement programs that drive sales productivity and competency across SiteMinder's global sales organization. This is a 12-month contract role. This strategic thinker will effectively partner with senior leadership and subject matter experts (SMEs) to translate business strategy into actionable sales training.

What You’ll Do

• Sales Learning Journey Design & Execution: Design and apply advanced instructional design models to create engaging, blended learning content (e-learning, workshops, playbooks). Design and build structured sales learning journeys directly aligned with SiteMinder's new sales competency frameworks. Manage the Sales part of our Learning Management System (Sana), including content deployment, user group management, and maintaining the content lifecycle.
• AI Integration and Content Innovation: Explore, pilot, and integrate AI and Generative AI (GenAI) tools to enhance content creation speed, personalization, and efficiency for the sales force. Stay current with emerging learning technologies to continuously innovate our enablement delivery methods.
• Stakeholder and SME Collaboration: Serve as the primary development partner for senior sales leaders and executive stakeholders, ensuring learning priorities are aligned with strategic business goals. Work closely with internal Subject Matter Experts (SMEs) to gather, structure, and validate content, ensuring it is accurate, effective, and impactful. Collaborate with the Global Sales Enablement Team to build scalable and sustainable development solutions.
• Metrics, KPI, and Performance Management: Define, track, and report on key metrics and KPIs (e.g., time-to-ramp, correlation of training to quota attainment) to measure the effectiveness and return on investment (ROI) of all enablement programs. Proactively identify performance gaps and propose data-backed solutions and interventions.
• Change Management and Global Deployment: Lead the change management of our new Sales competency framework through the creation of new sales learning content, processes, tools, methodologies and ensuring smooth adoption across the organization. Manage the deployment of our new Sales competency framework across a diverse global sales organization, considering regional nuances and cultural differences.
• Sales Coaching and Skill Development: Facilitate and deliver engaging training sessions, focusing on core sales skills, methodology, and product knowledge. Implement and manage a standardized approach to sales coaching, training sales managers and/or coaching reps directly.

What We Need From You

• Extensive experience in a dedicated Sales Enablement, Sales Training, or L&D role within a high-growth B2B SaaS environment.
• Expertise in Instructional Design methodologies and adult learning theory.
• Proven hands-on experience in administering or managing a Learning Management System (LMS) or Learning Experience Platform (LXP).
• Experience or strong understanding of leveraging AI and Generative AI capabilities within an enablement context.
• Proven ability to build sales learning journeys mapped to defined competency or skills frameworks.
• Demonstrated experience in senior stakeholder management and collaborating with internal SMEs.
• Strong analytical mindset, with experience in defining and managing enablement metrics and KPIs.
• Expertise in change management and experience supporting a geographically dispersed, global sales organization.

Our Perks & Benefits

• Equity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (3 days per week at our London Hammersmith office).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.

Does this job sound like you? If yes, we’d love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.