At a Glance
- Tasks: Engage with hotel owners, driving awareness of our innovative products and solutions.
- Company: Join SiteMinder, a leader in hotel commerce technology with a diverse and inclusive culture.
- Benefits: Equity packages, hybrid work model, mental health initiatives, and generous leave policies.
- Other info: Comprehensive training and support to help you achieve your professional goals.
- Why this job: Be at the forefront of hotel revenue management and make a real impact in the industry.
- Qualifications: 12 months of SaaS sales experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!
What We Do… We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world‑leading hotel commerce platform to help accommodation owners find and book more guests online – quickly and simply. We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between. And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries – with over 130 million reservations processed by SiteMinder’s technology every year.
About the Business Development Executive role… You will be working with hotel owners across a number of territories in Europe and the UK, building awareness about how our products can benefit their property. You will have the chance to learn about the challenges that accommodation providers face, and offer a solution that will bring value to their day‑to‑day and bottom line. Joining SiteMinder as the leader in dynamic hotel revenue management, you will be at the forefront of innovation in the sector. We won't throw you into the deep end – you'll be trained on our products, industry and sales processes. We have a month‑long sales training and onboarding program to make sure you are set up for success. You will be supported by a dedicated sales coach and a buddy, as well as your team leader, who will coach and motivate you to achieve your professional goals.
What you'll do:
- Client acquisition – Creating new opportunities and upselling current customers.
- Achieving sales KPIs and targets – finalising all sales in a timely manner.
- Identify upgrade opportunities with existing client base and generate new sales from these organisations.
- Presentation and negotiation – Prepare accurate quotes and develop and present proposals to clients in a professional and confident manner.
- Negotiate contracts as required, maintaining a balance between optimal service and value for the client and SiteMinder's profit margins.
- CRM maintenance – Maintain accurate records of your business development activities on SiteMinder's CRM system.
- Ensure all documentation is complete post sales to set up trials and to move the client to a subscription.
- Client feedback – Provide client feedback on products to the Product Team so that products can be reviewed in line with the feedback.
What we need from you:
- Minimum 12 months of Software‑as‑a‑Service (SaaS) sales experience
- Fluent in English (written and spoken)
- A confident phone presence, fearlessness in leading meetings with prospects, and great listening skills
- Strong verbal skills to communicate professionally with customers, in writing and over the phone
- Self‑motivation and resilience to show up each day and give your best
- Growth mindset – openness to feedback and coaching
Our Perks & Benefits…
- Equity packages for you to be a part of the SiteMinder journey
- Hybrid working model (3 days per week at our London Hammersmith office)
- Mental health and well‑being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
Business Development Executive employer: SiteMinder
At SiteMinder, we pride ourselves on fostering a diverse and inclusive work environment where every employee's unique contributions are valued. As a Business Development Executive, you'll benefit from comprehensive training, a supportive team culture, and opportunities for personal growth, all while working in our vibrant London Hammersmith office. With a hybrid working model and a range of employee perks, including equity packages and well-being initiatives, SiteMinder is committed to ensuring that you thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Executive
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain how our products can help hotel owners. Role-play with friends or family to get comfortable with your delivery. The more you practice, the more natural it will feel when you’re talking to prospects.
✨Tip Number 3
Follow up! After meeting someone or having a conversation, send a quick message to thank them for their time and reiterate your interest. It shows you’re keen and keeps you on their radar. Plus, it’s a great way to build relationships!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Make sure to highlight your relevant experience and how you can contribute to our mission of revolutionising hotel commerce.
We think you need these skills to ace Business Development Executive
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your unique voice shine through! We want to see the real you, so don’t be afraid to express your personality and passion for the role.
Tailor Your CV:Make sure to customise your CV for the Business Development Executive role. Highlight your SaaS sales experience and any relevant achievements that align with what we’re looking for at SiteMinder.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon – we appreciate a well-structured application that’s easy to read!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SiteMinder
✨Know Your Stuff
Before the interview, make sure you understand SiteMinder's products and how they benefit hotel owners. Familiarise yourself with the challenges faced by accommodation providers and think about how you can offer solutions. This will show your genuine interest and help you stand out.
✨Practice Makes Perfect
Rehearse your responses to common interview questions, especially those related to sales and client acquisition. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and confidently.
✨Show Off Your People Skills
As a Business Development Executive, you'll need to communicate effectively with clients. During the interview, demonstrate your strong verbal skills and confident phone presence. Be prepared to discuss how you've successfully negotiated contracts or built relationships in previous roles.
✨Embrace Feedback
SiteMinder values a growth mindset, so be open about your willingness to learn and adapt. Share examples of how you've used feedback to improve your performance in the past. This will show that you're not just self-motivated but also eager to grow within the company.
