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- Tasks: Engage with hotel owners, promote products, and achieve sales targets.
- Company: Join SiteMinder, a leading hotel commerce platform innovating since 2006.
- Benefits: Enjoy hybrid work, equity packages, mental health initiatives, and paid leave.
- Why this job: Be part of a diverse team revolutionising the hospitality industry with innovative solutions.
- Qualifications: 12 months SaaS sales experience and strong communication skills required.
- Other info: We welcome applicants from all backgrounds and support personal growth.
The predicted salary is between 28800 - 43200 £ per year.
At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!
What We Do… We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply. We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between. And today, we’re the world’s leading open hotel commerce platform, supporting 44,500 hotels in 150 countries - with over 100 million reservations processed by SiteMinder’s technology every year.
About the Account Executive role... You will be working with hotel owners across a number of territories in Europe and the UK, building awareness about how our products can benefit their property. You will have the chance to learn about the challenges that accommodation providers face, and offer a solution that will bring value to their day-to-day and bottom line. Joining SiteMinder as the leader in dynamic hotel revenue management, you will be at the forefront of innovation in the sector. We won’t throw you into the deep end - you’ll be trained on our products, industry and sales processes. We have a month-long sales training and onboarding program to make sure you are set up for success. You will be supported by a dedicated sales coach and a buddy, as well as your team leader, who will coach and motivate you to achieve your professional goals.
What you’ll do:
- Client acquisition - Creating new opportunities and upselling current customers.
- Achieving sales KPIs and targets - finalising all sales in a timely manner. Identify upgrade opportunities with existing client base and generate new sales from these organisations.
- Presentation and negotiation – Prepare accurate quotes and develop and present proposals to clients in a professional and confident manner. Negotiate contracts as required, maintaining a balance between optimal service and value for the client and SiteMinder's profit margins.
- CRM maintenance – Maintain accurate records of your business development activities on SiteMinder's CRM system. Ensure all documentation is complete post sales to set up trials and to move the client to a subscription.
- Client feedback – Provide client feedback on products to the Product Team so that products can be reviewed in line with the feedback.
What we need from you:
- Minimum 12 months of Software-as-a-Service (SaaS) sales experience
- Fluent in English (written and spoken)
- A confident phone presence, fearlessness in leading meetings with prospects, and great listening skills
- Strong verbal skills to communicate professionally with customers, in writing and over the phone
- Self-motivation and resilience to show up each day and give your best
- Growth mindset - openness to feedback and coaching
Our Perks & Benefits…
- Equity packages for you to be a part of the SiteMinder journey
- Hybrid working model (3 days per week at our London Hammersmith office)
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Does this job sound like you? If yes, we’d love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
Account Executive employer: SiteMinder
Contact Detail:
SiteMinder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Familiarise yourself with SiteMinder's products and the hotel industry. Understanding how our technology simplifies the booking process for hoteliers will help you engage more effectively with potential clients.
✨Tip Number 2
Practice your presentation and negotiation skills. Since you'll be preparing quotes and proposals, being confident and clear in your communication will set you apart during client interactions.
✨Tip Number 3
Network within the hospitality sector. Attend industry events or join online forums to connect with hotel owners and gain insights into their challenges, which can help you tailor your approach when selling.
✨Tip Number 4
Showcase your growth mindset during interviews. Be prepared to discuss how you've responded to feedback in past roles and how you plan to leverage coaching opportunities at SiteMinder to enhance your sales skills.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Account Executive role at SiteMinder. Familiarise yourself with their products and how they benefit hotel owners. This will help you tailor your application to highlight relevant skills and experiences.
Tailor Your CV: Customise your CV to reflect your SaaS sales experience and any relevant achievements. Use specific metrics to demonstrate your success in previous roles, such as sales targets met or exceeded, to show that you can deliver results.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of the hospitality industry. Mention how your skills align with SiteMinder's mission and values, and express your enthusiasm for contributing to their diverse team.
Highlight Soft Skills: In your application, emphasise your communication skills, resilience, and growth mindset. Provide examples of how you've successfully navigated challenges in past roles, as these traits are essential for an Account Executive at SiteMinder.
How to prepare for a job interview at SiteMinder
✨Understand the Company Culture
Before your interview, take some time to research SiteMinder's values and culture. They emphasise diversity and inclusion, so be prepared to discuss how your unique background and experiences can contribute to their team.
✨Showcase Your Sales Experience
Since the role requires at least 12 months of SaaS sales experience, come ready to share specific examples of your past successes. Highlight how you achieved sales KPIs and any innovative strategies you used to close deals.
✨Prepare for Client Interaction Scenarios
Expect to demonstrate your communication skills during the interview. Prepare for role-play scenarios where you might need to present a proposal or negotiate a contract, showcasing your confidence and professionalism.
✨Emphasise Your Growth Mindset
SiteMinder values self-motivation and resilience. Be ready to discuss how you handle feedback and coaching, and provide examples of how you've adapted and grown in previous roles.
