Sales Development Representative in London

The Sales Development Representative is responsible for qualifying and routing inbound leads across three channels: self‑service and inside sales. This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce. Success in the role is measured by the number of product demonstrations booked and completed, with a strong track record of team performance consistently meeting or exceeding monthly targets.

Salary: OTE £41,250 to £60,500 (incl. Pension)
Base Salary: £27,500 to £38,500
Commission: £13,750 to £22,000

About Sitemate: Sitemate builds best‑in‑class software for the built world – empowering construction, infrastructure, and industrial companies to work smarter and faster. Our flagship product, Dashpivot, helps teams move their processes from paper and spreadsheets into powerful digital workflows that can be used in the field on mobile or tablet. This enables companies to automate repetitive tasks, track progress in real time, and make better decisions every day.

We’ve achieved strong product‑market fit – generating thousands of new monthly leads through word‑of‑mouth and organic marketing alone. Backed by Blackbird, Australia and New Zealand’s #1 venture capital firm, and a graduate of the Startmate Accelerator, Sitemate has grown from 5 people in 2018 to over 150 across 18+ countries. Our team blends deep industry experience with cutting‑edge product design to build tools that modernise one of the world’s largest and most essential industries.

Life at Sitemate: At Sitemate, you’ll join a team that values transparency, high velocity, hustle, diversity, and innovation – not as buzzwords, but as the principles we work by every day. We move fast, communicate openly, and operate with trust and autonomy. You’ll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure. We believe diverse teams build better products. Our team includes members from 18+ countries – 55% identify as coming from under‑represented ethnic backgrounds, 43% identify as female, and our team spans ages 22–51.

How We Work:

• Transparency: Monthly All‑Hands meetings share updates on metrics, customer stories, hiring plans, and financial performance. Every session also includes a “Life Story” from one team member – building genuine connection and understanding across our global team.
• High Velocity: We use best‑in‑class integrated systems to eliminate manual work and give you the information you need to make fast, high‑quality decisions.
• Hustle: You’ll be rewarded for performance. Seven of our last ten pay increases were proactive – driven by results, not requests.
• Autonomy: We focus on outcomes, not hours. You’ll have flexibility to manage your day, with no time monitoring or unnecessary meetings.
• Collaboration: You’ll work closely with talented teammates across engineering, product, design, marketing, sales, and customer success – sharing ideas and learning together every day.

What We Offer:

• Competitive, performance‑based remuneration
• Equity options – own a piece of what you’re helping to build
• 20 days paid annual leave, plus sick, carer’s, and compassionate leave
• Parental leave – 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support)
• Learning & Development – professional growth budget and transparent career plans
• Laptop and home office setup budget
• Flexible work – remote or hybrid options, plus the ability to work from anywhere for several weeks each year
• Community & Connection – weekly catered lunches, global off‑sites, and “Life Story” sessions
• Our office in London has fantastic on‑site facilities. Every Monday, the team goes for lunch at one of the many nearby options.

Equal Opportunity: We’re proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team’s diversity is one of our greatest strengths, and we’re committed to ensuring an inclusive environment where everyone can thrive.

Day‑to‑Day Responsibilities:

• Qualify and route inbound leads through self‑service and inside‑sales channels.
• Engage prospects via phone calls, emails, and live chat on our website, and through internal tools such as Slack and Salesforce.
• Measure yourself against a quota of product demonstrations booked and completed; the current team consistently achieves ≥95% of their monthly targets.

Challenges:

• Learning about the built world if you haven’t had any exposure; new terminologies to learn.
• Up‑skilling call/phone and email skills – we provide ample examples during onboarding.
• Understanding SaaS financial acronyms and common terminology – familiarise with resources such as “The Ultimate SaaS Acronyms Cheat Sheet.”
• Adapting to a fast‑moving environment that requires rapid learning.

Who This Role Is For:

• Ambitious individuals wanting to pursue a career in SaaS.
• People who thrive in a structured, high‑agency, KPI‑driven environment.
• Strong communicators who enjoy building relationships.
• Resilient individuals who can persevere and perform with high‑volume tasks.

Who This Role Is Not For:

• Those unwilling to handle rejection frequently.
• People uncomfortable with people and conversations.

Must Have - Skills & Tools:

• Confident and clear communication skills, with excellent writing and presentation skills over email, phone, video conferencing and in‑person.
• Excellent task organisation and prioritisation skills; able to multi‑task efficiently.

Nice To Have:

• Experience with modern tooling – CRMs, health scoring, live‑chat, knowledge bases.
• Experience conducting customer meetings digitally (e.g. Zoom/Teams) and/or physically (face‑to‑face).
• Patience working in an industry where not all users are tech‑savvy.

Recruitment Note: We do not use recruitment partners or services. Please do not reach out to us through them.