At a Glance
- Tasks: Qualify and route inbound leads through calls, emails, and live chat.
- Company: Join Sitemate, a leading AI company transforming the built world.
- Benefits: Competitive salary, equity options, flexible work, and generous leave policies.
- Other info: Diverse team culture with excellent career development and support.
- Why this job: Fast-track your career in SaaS with real-time coaching and growth opportunities.
- Qualifications: Strong communication skills and a passion for learning in a dynamic environment.
Thanks for stopping by and learning more about this role at Sitemate! We’d love to hear from you.
Overview
The Sales Development Representative is responsible for qualifying and routing inbound leads across two channels: self-service and inside sales. This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce. Success in the role is measured by the number of product demonstrations booked and completed, with a strong track record of team performance consistently meeting or exceeding monthly targets.
Room to grow, fast-tracked
We hire SDRs expecting you to grow past the role. “Grow from Within” is one of our leadership operating principles - meaning proven performance gets noticed and backed fast, and that managers and leaders are encouraged to gravitate towards internal promotions vs. external hires. For SDRs, that typically means a path to Account Executive within 9 to 12 months, based on performance, not tenure.
Day-to-Day
- You will be qualifying and routing inbound leads through two channels; self-service & inside sales.
- You’ll be spending most of your time with prospects across phone calls, emails and live chat on our website, as well as internal tools like Slack and Salesforce.
- Your quota is measured by the number of demonstrations booked and completed at the subsequent stage of the process.
Challenges
- Learning about the built world if you haven’t had any exposure to it - there are a lot of different types of companies and plenty of new terminologies to learn.
- Up-skilling your call/phone and email skills - although we have plenty of examples for you to learn from during your onboarding.
- Understanding SaaS financial acronyms and common terminology - if you have not worked in a SaaS company before, there is going to be a lot of metrics to learn.
Who This Role is For
- Ambitious individuals wanting to pursue a career in SaaS.
- People who thrive in a structured, high-agency, KPI-driven environment.
- Strong communicators who enjoy building relationships.
- Resilient individuals who can persevere and perform with high-volume tasks.
Who This Role is Not For
- Those unwilling to handle rejection frequently.
- People uncomfortable with people and conversations.
Skills & Tools
Must Have:
- Confident and clear communication skills, with excellent writing and presentation skills over email, phone, video conferencing and in-person.
- Excellent task organization and prioritization skills, you’re able to multi-task efficiently.
Nice to Have:
- Experience with modern tooling - CRMs, Health Scoring, Live chat, Knowledge bases.
- Experience conducting customer meetings digitally (e.g. Zoom/Teams) and/or physically (in person/face to face with customers).
- Patience working in an industry where not all users are tech-savvy.
About Sitemate
Sitemate is the front line AI company for the built world. We build software and AI agents for construction, engineering, manufacturing, and energy companies, helping field teams capture work as it happens and the business turn that activity into structured, auditable records.
Life at Sitemate
At Sitemate, you’ll join a team that values transparency, high velocity, hustle, diversity, and innovation. We move fast, communicate openly, and operate with trust and autonomy. You’ll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure.
What We Offer
- Competitive, performance-based remuneration.
- Equity options - own a piece of what you’re helping to build.
- 25 days paid annual leave, plus sick, carer’s, and compassionate leave.
- Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support).
- Learning & Development - professional growth budget and transparent career plans.
- Employee Assistance Program (EAP) - for confidential counseling, mental health support and life resources.
- Laptop and home office setup budget.
- Flexible work - a hybrid rhythm, with 2 to 3 days in office, 2 WFH each week.
- Community & Connection - weekly catered lunches, global offsites, and “Life Story” sessions.
Equal Opportunity
We’re proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team’s diversity is one of our greatest strengths, and we’re committed to ensuring an inclusive environment where everyone can thrive.
Graduate Sales Development Representative employer: Sitemate
Sitemate is an exceptional employer that fosters a dynamic and inclusive work culture, where transparency, high velocity, and collaboration are at the forefront. With competitive, performance-based remuneration, equity options, and a strong focus on employee growth through learning and development budgets, Sitemate empowers its team members to thrive in their careers. Located in London, the company offers flexible work arrangements and a vibrant community atmosphere, making it an ideal place for those seeking meaningful and rewarding employment in the SaaS industry.
