Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead HR operations and recruitment for a new customer experience site in Newcastle.
- Company: Global leader in customer experience with a focus on operational excellence.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Shape a high-performance culture and make a real impact in HR.
- Qualifications: 8-10 years of HR experience and a degree in HR or Business.
- Other info: Fixed-term contract with opportunities for growth in a vibrant team.
The predicted salary is between 36000 - 60000 £ per year.
A global leader in customer experience is seeking an HR Manager to lead HR operations in Newcastle. The successful candidate will oversee recruitment processes, manage employee relations, and ensure compliance with company policies.
Ideal applicants have 8-10 years of HR experience, a degree in HR or Business, and excellent communication skills. This fixed-term contract position demands a strong focus on customer service and operational excellence, contributing to a high-performance culture.
Strategic HR Manager: Build & Lead a New CX Site employer: Sitel
Contact Detail:
Sitel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic HR Manager: Build & Lead a New CX Site
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who have experience in customer experience roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. We want you to showcase how your experience aligns with their mission of operational excellence and customer service. Tailor your responses to highlight your relevant skills!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive listings that you won’t find elsewhere. Let’s get you that Strategic HR Manager position!
We think you need these skills to ace Strategic HR Manager: Build & Lead a New CX Site
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Strategic HR Manager role. Highlight your 8-10 years of HR experience and any relevant achievements that showcase your ability to lead HR operations and enhance customer experience.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've managed recruitment processes or improved employee relations in the past, and don’t forget to mention your degree in HR or Business!
Showcase Communication Skills: Since excellent communication skills are key for this position, make sure your application reflects this. Use clear, concise language and structure your documents well to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sitel
✨Know Your HR Stuff
Make sure you brush up on your HR knowledge, especially around recruitment processes and employee relations. Familiarise yourself with the latest trends in HR and how they apply to customer experience, as this will show your passion for the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved conflicts or facilitated discussions, as these will highlight your ability to manage employee relations.
✨Understand the Company Culture
Research the company’s values and culture before the interview. Be ready to discuss how you can contribute to a high-performance culture and operational excellence, aligning your experiences with their goals.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about their approach to employee engagement or how they measure success in HR operations.
