Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a sales team to achieve targets and foster a positive culture.
- Company: Join Foundever®, a leader in digital marketing solutions for small businesses.
- Benefits: Competitive salary, commission, hybrid working, and career development opportunities.
- Why this job: Make a real impact by empowering your team and driving success.
- Qualifications: 2+ years of sales team leadership experience and strong communication skills.
- Other info: Inclusive workplace with support for diverse working styles.
The predicted salary is between 35000 - 42000 £ per year.
Salary and Benefits: £35,000 plus £700-£1,000 per month in commission
Location: KT2 6LZ, Kingston, upon Thames (hybrid working)
Working Hours: Monday to Friday, 09:00 to 17:30
Contract Type: Permanent, full-time (37.5 hours per week)
As a Team Manager, our people are your customers. You play a pivotal part in putting your team first and inspiring them to be great.
We are seeking a People First leader to join our Sales team, working on behalf of Constant Contact, a leading provider of email and digital marketing solutions that empower small businesses and nonprofits to grow and connect with their audiences.
In our busy Kingston contact centre, you’ll relish the opportunity to learn and develop your management skills further by working collaboratively and supporting a global client known for empowering small businesses and non-profits with innovative marketing solutions.
What You\\\’ll Be Doing
In this role, you’ll lead, coach, and motivate your team to achieve their targets while fostering a positive, people-first culture. You’ll monitor performance, provide regular feedback, manage HR processes, and drive continuous improvement through training and development. Working closely with your team and our client, you’ll ensure sales targets are met and exceeded, build brand loyalty, and deliver results that matter.
About You
It is essential you have passion for management and sales in order to create an environment for success through regular coaching, engaging and motivating your team.
It is also important that you are a confident and experienced leader, with great problem-solving skills that can effectively deliver in a fast paced and changeable environment. You will be a self-assured competent manager with experience in delivering effective HR solutions, from return to works to disciplinary procedures.
By leading the way, you will develop your team’s skills and confidence in order for them to build brand loyalty by providing consistently positive solutions.
Key Responsibilities
- Lead and coach a team to meet and exceed business objectives, ensuring that financial, operational and quality metrics are consistently achieved.
- Follow a process of continuous review and proactive management of absenteeism and attrition for all Advisors.
- Continually review and monitor work performance of all Advisors against agreed KPI’s.
- Ensure Advisors are recognized and rewarded for outstanding achievements/performance in line with company mission and values.
- Facilitate a culture of open and honest two-way communication with all team members.
- Ensure action from employee satisfaction surveys are implemented and continuously reviewed.
- Coach, develop and motivate Advisors by providing the skills and knowledge to perform their job.
- Ensure appropriate actions are taken to improve client satisfaction survey scores.
Your Profile and Experience
Leadership: At least two years’ experience leading a sales team, ideally within a contact centre environment
Communication Skills: Excellent telephone, computer/keyboard, verbal and written communication skills.
Ability: Good numeric and verbal reasoning skills.
Critical Thinking: Effective problem-solving skills.
Employee Performance: Performance Management skills.
Background: A clear criminal background check.
If this really interests you and you are attracted to pushing yourself to a rewarding career, then please apply now and our Recruitment Team will be more than happy to speak with you.
Apply Now! We look forward to reviewing your application.
Foundever® is an equal opportunity and Disability Confident employer. We value our diversity and we’re committed to making Foundever® a truly inclusive place to work. We recognized and embrace that people work in different ways and we’ll always adapt as much as possible so you have the best and most comfortable working environment that we can offer.
If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. You can reach us at Recruitment.Kingston@foundever.com.
The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection process of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as it permitted by UK legislation and then destroyed.
#J-18808-Ljbffr
Sales Team Manager employer: Sitel
Contact Detail:
Sitel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Team Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to team management and sales. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your leadership style! When you get the chance to meet potential employers, share examples of how you've motivated teams in the past. This will help them see you as the 'People First' leader they're looking for.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sales Team Manager
Some tips for your application 🫡
Show Your Passion for People: When writing your application, let your passion for management and sales shine through. We want to see how you can create a people-first culture that inspires your team to achieve their best.
Highlight Your Leadership Experience: Make sure to showcase your leadership experience, especially in a sales environment. We’re looking for someone who can confidently lead a team, so share specific examples of how you've motivated and developed others.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to communicate your skills and experiences. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Sitel
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Team Manager and what it entails. Familiarise yourself with Constant Contact's services and how they empower small businesses. This will help you demonstrate your passion for management and sales during the conversation.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach and how you motivate teams. Think of specific examples where you've successfully led a team to meet targets or improved performance. Highlight your ability to foster a positive, people-first culture, as this is key for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle HR processes. Prepare scenarios where you've managed absenteeism or dealt with performance issues. This will show your competence in delivering effective HR solutions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, how success is measured, or what challenges the team currently faces. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
