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For Companies At a Glance
- Tasks: Engage prospects and convert leads into sales-ready opportunities for a global email marketing client.
- Company: Join Foundever, a dynamic company with a supportive culture and focus on personal growth.
- Benefits: Enjoy a competitive salary, commission, hybrid working options, and a balanced work-life.
- Why this job: Be part of an innovative team making a real impact in digital marketing for small businesses.
- Qualifications: Sales or business development experience, excellent communication skills, and a go-getter attitude.
- Other info: Diverse and inclusive workplace with opportunities for career advancement.
The predicted salary is between 22787 - 31000 £ per year.
Salary: £27,787.50 per annum plus commission, paid monthly
Working Hours: Monday to Friday, 09:00 to 17:30
Contract Type: Permanent, full-time(37.5 hours per week)
Training: 2 weeks, fully paid
Location: Kingston upon Thames, KT2 6LZ (hybrid working available post-probation)
Start Date: November 2025
Are you an ambitious and sales-hungry individual ready to take the next step and grow your career? Foundever® and Constant Contact are looking for a talented Sales Development Representative (SDR) to join our growing team at our location in Kingston upon Thames!
Please note that we are unfortunately not able to offer sponsorship for this role.
Overview
As a Sales Development Representative with Foundever® and Constant Contact, you’ll be the first point of contact in our sales cycle, responsible for inbound follow up or outbound prospecting into partner ecosystems, identifying qualified business opportunities, and fuelling the sales pipeline for Constant Contact’s Indirect Sales team.
We are looking for a self-starter, seeking a career in sales, who thrives on cold outreach, exceeds activity goals, and brings a blend of hustle, curiosity, and professionalism to every interaction.
Primary Responsibilities
Inbound Lead Engagement
- Effectively and quickly respond to inbound inquiries and marketing-qualified leads (MQLs) via phone, email, and chat.
- Qualify leads based on customer fit, business needs, and buying signals.
- Guide prospects through the early stages of their journey, delivering a positive first impression of Constant Contact.
- Coordinate and schedule meetings with Account Executives (AEs) to move qualified leads further down the funnel.
- Maintain a high speed-to-lead response time and actively monitor lead queues and routing.
Outbound Prospecting and Expansion
- Make at least 75 outbound calls per day (while maintaining an omni‑channel approach) to target accounts, re‑engagement lists, and dormant customers.
- Activate net‑new and existing clients by clearly communicating the value of Constant Contact’s platform.
- Overcome objections and build trust with prospects through consultative outreach.
- Identify and qualify upsell and cross‑sell opportunities within the existing customer base.
- Reignite underutilized or inactive accounts with relevant messaging and value‑driven engagement.
Sales Operations and Continuous Improvement
- Log all activity and maintain accurate, up‑to‑date prospect data in Salesforce CRM.
- Use sales engagement tools (e.g., Salesloft, Outreach) for efficient outreach and follow‑up.
- Work with SDR leadership to refine lead scoring models, routing rules, and playbooks.
- Collaborate cross‑functionally with marketing, customer success, and sales to provide feedback and enhance pipeline quality.
- Participate in weekly reviews to assess performance metrics, discuss challenges, and iterate on strategies.
About You
It’s important that you are a highly-driven individual with a ‘go-getter’ attitude and an ability to bounce back quickly from potential setbacks or challenges. You’ll thrive working under pressure in a fast-paced, dynamic environment, while being able to stay organized and balance multiple priorities. Crucially, you’ll have a natural hunger to immerse yourself with our Client’s service to become an ambassador for what they do.
It is essential that you have passion for sales and business development alongside a naturally curious and coachable mindset. To succeed in this role, you’ll need to be an excellent communicator with the ability to persuade others. Impeccable time management skills are also key for this role.
Who are Foundever® and Constant Contact?
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Constant Contact is an innovative provider in digital marketing solutions, empowering small businesses and nonprofits to grow and thrive. Supporting hundreds of thousands of customers worldwide, its suite of online tools helps organisations connect with their audiences through powerful email marketing, social media tools, and automation.
Why work at Foundever®?
At Foundever®, you will find our contact centre jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Your working life is how you spend a large proportion of your time, so why not spend it realising your potential? We focus on you, and with your drive, look tocreate your best moments.
If you would like to have the opportunity to work with our varied and well-known brands, be a part of a brilliant and supportive culture that makes a positive impact in the communities where it operates, have a balanced work-life balance and competitive salary, we want to hear fromYOU!
Your Profile and Experience
Go-Getter: Experience working in a sales, business development or marketing environment is strongly desired
Effective Communicator: Impeccable oral and written skills with the ability to be persuasive, adapting your style as necessary
Naturally Curious: Foundational understanding of general business concepts, especially around sales and marketing, with a hunger to learn and grow
Tech-Savvy: Ability to quickly master new software and/or technologies
Time Management: Exceptional organisational skills with the ability to prioritise tasks and meet deadlines consistently
Motivated: Self-motivated, articulate and enthusiastic
Handling: Strong relationship-building skills with both internal and external stakeholders
Apply Now! We look forward to reviewing your application.
Foundever® is an equal opportunity and Disability Confident employer. We value our diversity and we’re committed to making Foundever® a truly inclusive place to work. We recognized and embrace that people work in different ways and we’ll always adapt as much as possible so you have the best and most comfortable working environment that we can offer.
If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. You can reach us at Recruitment.Kingston@foundever.com.
The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection process of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as it permitted by UK legislation and then destroyed.
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Sales Development Representative employer: Sitel
Contact Detail:
Sitel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Representative
✨Tip Number 1
Get to know the company inside out! Research Foundever and Constant Contact, their values, and what they do. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll need to persuade potential clients about the value of the services offered. Role-play with a friend or in front of a mirror to boost your confidence and refine your communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace Sales Development Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Development Representative role. Highlight your sales experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for sales and business development. Tell us why you're excited about this opportunity and how you can contribute to our success at Foundever.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your writing skills. Be clear, concise, and persuasive in your language. We love seeing candidates who can articulate their thoughts effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Sitel
✨Know Your Product Inside Out
Before the interview, make sure you understand the digital marketing solutions offered by Constant Contact. Familiarise yourself with their features and benefits so you can confidently articulate how they can help potential clients. This will show your genuine interest and help you stand out.
✨Practice Your Pitch
As a Sales Development Representative, you'll need to persuade prospects effectively. Prepare a short pitch that highlights the value of the services. Practising this will not only boost your confidence but also help you adapt your style to different audiences during the interview.
✨Showcase Your Curiosity
Demonstrate your naturally curious mindset by asking insightful questions about the company and its clients. This shows that you're not just interested in the role but also eager to learn and grow within the business development field.
✨Highlight Your Time Management Skills
Be ready to discuss how you manage multiple priorities and deadlines. Share specific examples from your past experiences where you successfully balanced tasks, as this is crucial for thriving in a fast-paced environment like Foundever.
