At a Glance
- Tasks: Empower small businesses by converting warm leads into paying customers through coaching and advice.
- Company: Join Foundever®, a global leader in customer experience with a start-up vibe.
- Benefits: Competitive salary, commission potential, hybrid work options, and wellness programmes.
- Other info: Enjoy a dynamic environment with industry-leading training and ongoing development opportunities.
- Why this job: Make a real impact helping small businesses succeed while growing your career.
- Qualifications: Sales or marketing experience, excellent communication skills, and a go-getter attitude.
The predicted salary is between 25837 - 25837 £ per year.
Key Details
- Basic Salary: £25,837 per annum, paid monthly in arrears
- Commission: Earn up to £1,400 per month!
- Location: Newcastle Upon-Tyne, NE12 8EZ (hybrid working option to be discussed)
- Working Hours: Monday to Friday, 2pm-10pm
- Contract Duration: Permanent, full-time (37.5 hours per week)
- Training: 2 weeks (fully paid)
Overview
As a Direct Sales Advisor at Foundever®, you’ll empower small businesses to grow by converting warm leads into paying customers by coaching and advising them on best-in-class online marketing practices. You will work in an environment that feels like a start-up but has the stability of a global organisation. We’re seeking energetic, driven, and passionate individuals to join our team, working on behalf of one of our global marketing clients.
Our Client is an innovative marketing platform that offers a powerful suite of digital marketing tools designed to simplify online marketing for small businesses and non‑profits worldwide. You’ll work closely with them to drive success and help achieve sales targets.
Why work at Foundever?
At Foundever®, you will find our contact centre jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Your working life is how you spend a large proportion of your time, so why not spend it realising your potential? We focus on you, and with your drive, look to create your best moments. Whether you are here for months or years, we want you to remember the good feelings and benefits you gained from your experience.
If you would like to have the opportunity to work with our varied and well‑known brands, be a part of a brilliant and supportive culture that makes a positive impact in the communities where it operates, have a balanced work‑life balance and competitive salary, we want to hear from YOU!
About You
It’s important that you are a highly‑driven individual with a ‘go‑getter’ attitude and an ability to bounce back quickly from potential setbacks or challenges. You’ll thrive working under pressure in a fast‑paced, dynamic environment, while being able to stay organized and balance multiple priorities. Crucially, you’ll have a natural hunger to immerse yourself with our Client’s service to become an ambassador for what they do. It is essential that you have passion for helping small businesses succeed alongside a naturally curious and coachable mindset. To succeed in this role, you’ll need to be an excellent communicator with the ability to persuade others. Prior experience in a sales/marketing role is required.
Key Responsibilities
- Make a high volume of outbound calls converting warm leads into paying customers in a contact centre environment
- Inspire small business owners all over the country to grow their business with our client’s ever‑growing suite of email marketing solutions
- Conduct needs analysis to determine how to help best prospects based on their needs and marketing challenges
- Close business with new customers on a daily basis
Your Profile
- Go-Getter: Experience working in a sales, business development or marketing environment is strongly desired
- Ambassador: Strong passion for helping small businesses grow and succeed
- Effective Communicator: Impeccable oral and written skills with the ability to be persuasive, adapting your style as necessary
- Naturally Curious: Foundational understanding of general business concepts, especially around sales and marketing, with a hunger to learn and grow
- Tech‑Savvy: Ability to quickly master new software and/or technologies
- Time Management: Exceptional organisational skills with the ability to prioritise tasks and meet deadlines consistently
- Motivated: Self‑motivated, articulate and enthusiastic
About Us
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital‑first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
What We Offer
- Full‑time Permanent role. 37.5 hours per week, between the operating hours of: Monday - Friday 2pm-10pm
- Work Location: On Site – Quorum Business Park, Longbenton. Hybrid available to be discussed once trained and competent.
- Industry Leading training and support.
- Work from home opportunities
- Continued development and opportunities.
- Wellness Programmes
- Company events
- Casual Dress Code
Wagestream
All employees get access to this money management app which gives you access to a toolkit of services built around your pay. It can help you to:
- Use Flexible pay to choose when to get paid throughout the month.
- Track your shifts, earnings and spending in one place.
- Build a rainy day pot to reduce financial stress and reward yourself in the future.
- A Benefits checker to calculate what government support you could be missing out on.
- Chat to a Financial Coach to get expert guidance about your money.
- Get discounts on your shopping with Vouchers.
Direct Sales Advisor in Newcastle upon Tyne employer: Sitel
At Foundever®, we pride ourselves on being an exceptional employer, offering a vibrant work culture that feels like a start-up while providing the stability of a global leader in customer experience. Our Newcastle Upon-Tyne location fosters a supportive environment where you can thrive, with opportunities for personal and professional growth, competitive salaries, and a strong emphasis on work-life balance. Join us to make a meaningful impact on small businesses and enjoy industry-leading training, wellness programmes, and flexible pay options that enhance your overall quality of life.
StudySmarter Expert Advice🤫
We think this is how you could land Direct Sales Advisor in Newcastle upon Tyne
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Direct Sales Advisor at Sitel, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Sitel. Tailor your message to explain why you’re drawn to them and how you can contribute as a Direct Sales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Direct Sales Advisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Sitel:When writing your cover letter, make sure to tailor your message specifically for Sitel. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Sitel
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Sitel that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Sitel that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Sitel’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
