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- Tasks: Support QuickBooks users with software and sales assistance while creating positive customer experiences.
- Company: Leading customer experience firm in Kingston upon Thames with a supportive culture.
- Benefits: Competitive salary of £28,002, hybrid working options, and comprehensive training.
- Why this job: Join a dynamic team and make a real difference in customer success.
- Qualifications: Exceptional customer service skills and a passion for helping others.
The predicted salary is between 28002 - 28002 £ per year.
A leading customer experience firm in Kingston upon Thames is seeking a Customer Success Expert to provide software and sales support for QuickBooks users. This permanent, full-time position offers a competitive salary of £28,002 annually, along with hybrid working opportunities and a supportive culture.
Ideal candidates will exhibit exceptional customer service skills and have a passion for creating positive experiences. Training is provided, and the role starts on 29 February 2026.
Customer Success Expert – QuickBooks UK (Hybrid) in Kingston upon Thames employer: Sitel
Contact Detail:
Sitel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Expert – QuickBooks UK (Hybrid) in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. We can role-play with a friend or use online resources to nail those customer service scenarios.
✨Tip Number 3
Show off your passion for customer success! During interviews, share specific examples of how you've created positive experiences in past roles. It’s all about making that connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Customer Success Expert – QuickBooks UK (Hybrid) in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share examples of how you've created positive experiences in the past – it’ll really make you stand out!
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Success Expert role. Highlight relevant skills and experiences that align with what we’re looking for in a QuickBooks support expert.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Less is often more!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Sitel
✨Know Your QuickBooks Inside Out
Make sure you brush up on your QuickBooks knowledge before the interview. Familiarise yourself with its features, common issues users face, and how to resolve them. This will show your potential employer that you're not just passionate about customer service but also have the technical know-how to support their users effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Think of specific situations where you turned a negative experience into a positive one. This will demonstrate your ability to create exceptional customer experiences, which is key for this role.
✨Ask Insightful Questions
During the interview, don’t hesitate to ask questions about the company culture and the team you'll be working with. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Plus, it gives you a chance to learn more about how they support their employees.
✨Practice Your Hybrid Work Approach
Since this position offers hybrid working opportunities, be ready to discuss how you manage your time and productivity in a flexible work environment. Share strategies you’ve used in the past to stay organised and engaged, whether working from home or in the office.
