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- Tasks: Handle customer calls, resolve issues, and keep accurate records.
- Company: Leading health provider with a focus on customer care.
- Benefits: Salary of £23,809.50, discounts, and casual dress code.
- Why this job: Gain valuable experience in customer service with flexible hours.
- Qualifications: No experience needed; training provided for all applicants.
- Other info: Full-time position after training, starting March 2026.
The predicted salary is between 23809 - 23809 £ per year.
A leading health provider is seeking an inbound customer service advisor in Hamilton. The role involves handling calls, resolving customer issues, and maintaining accurate records. Training will be provided, making it suitable for those without experience. Flexibility in working hours is required, and the position is full-time after training.
The role offers a salary of £23,809.50 per year with various employee benefits including discounts and casual dress. This is a temporary contract position with expected start dates in March 2026.
Inbound Customer Service Advisor – Remote After Training in Hamilton employer: Sitel
Contact Detail:
Sitel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Customer Service Advisor – Remote After Training in Hamilton
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and mission can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or resolve issues, as this will help you feel more confident during the call.
✨Tip Number 3
Don’t forget to prepare questions for your interviewer! This shows that you’re engaged and eager to learn more about the role and the company culture.
✨Tip Number 4
Apply through our website for a smoother process. We want to make it easy for you to land that inbound customer service advisor role, so take advantage of our platform!
We think you need these skills to ace Inbound Customer Service Advisor – Remote After Training in Hamilton
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for helping others shine through. We want to see that you’re excited about the role and ready to tackle customer queries with a smile!
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. Even if you don’t have direct experience, think about any transferable skills that could be useful in this customer service role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sitel
✨Know the Role Inside Out
Before your interview, make sure you understand what an Inbound Customer Service Advisor does. Familiarise yourself with handling calls, resolving customer issues, and maintaining accurate records. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Common Scenarios
Since this role involves dealing with customers, think about common scenarios you might face. Prepare answers for questions like how you would handle an upset customer or a tricky situation. Practising these responses can help you feel more at ease during the interview.
✨Show Your Flexibility
Flexibility in working hours is key for this position. Be ready to discuss your availability and how you can adapt to different shifts. Highlight any previous experiences where you've had to be flexible, as this will demonstrate your suitability for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You could ask about the training process, team dynamics, or what success looks like in this position. It’s a great way to leave a positive impression.
