Talent Management Global Delivery Analyst

Foundever® is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for more than 750 of the world's leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and deliver seamless experiences in the moments that matter.

About the role

We are looking for a highly organised and proactive Talent Management Global Delivery Analyst to join our Global Talent Management team. Working closely with the Global Talent Manager, this role serves as a key coordination point across global Talent Management initiatives, helping to ensure projects, communications, and priorities remain organised and on track. While the position sits within our Global HRIS function and supports Talent Acquisition and Talent Development technologies, the role is best described as a project coordinator and trusted business partner. You will act as the bridge between the Global Talent Manager, business leaders, HR teams, and stakeholders across multiple countries, helping to coordinate activities, manage priorities, and provide visibility into global Talent Management programmes. The successful candidate will develop a strong understanding of Talent Management activities across our global operations, helping leadership stay informed and connected without needing to navigate multiple channels and stakeholders. This is an excellent opportunity for someone with experience in recruitment, HR operations, HR systems, project coordination, executive support, or business administration who is looking to broaden their exposure to global projects and HR technology.

What you’ll be doing

• Partner with the Global Talent Manager to support the delivery of global Talent Management initiatives and projects.
• Act as a central coordination point between stakeholders across HR, IT, business functions, and country teams.
• Manage project plans, timelines, action logs and key deliverables to ensure activities remain on track.
• Schedule and coordinate meetings, workshops and stakeholder discussions.
• Prepare updates, reports, presentations and project documentation for leadership teams.
• Gather and document business requirements to support system enhancements and process improvements.
• Support User Acceptance Testing (UAT), implementation activities and change management initiatives.
• Track project milestones, risks, dependencies and action items.
• Build strong working relationships with stakeholders across multiple countries and regions.
• Develop an understanding of Talent Management activities globally and provide meaningful updates and insights to leadership.
• Identify opportunities to improve processes, communication and operational efficiency.
• Maintain accurate and organised project documentation and records.

What we’re looking for

• 2-4 years' experience in project coordination, recruitment, HR operations, HR systems, business support, executive assistance or a similar role.
• Exceptional organisational skills with the ability to manage multiple priorities simultaneously.
• Strong stakeholder management and relationship-building skills.
• Excellent written and verbal communication skills in English.
• A proactive and solutions-focused approach to work.
• Comfortable working independently in a remote, global environment.
• Confidence coordinating activities across multiple teams, functions and time zones.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Outlook and Teams.

Preferred Experience

• Basic knowledge of SAP SuccessFactors.
• Experience supporting HR, Talent Acquisition, Talent Development or people-related initiatives.
• Exposure to project management methodologies, tools or frameworks.
• Experience working in a global or multi-country environment.

Why join Foundever?

This role offers the opportunity to work on global Talent Management initiatives that impact employees across more than 40 countries. You'll gain exposure to HR technology, project delivery and international stakeholder management while working closely with senior leaders in a highly visible and collaborative role.

Work at Home £30,000.00 - £40,000.00 per annum depending on experience. If you're highly organised, enjoy bringing structure to complex projects, and are looking to take the next step in your career within a global organisation, we'd love to hear from you.

Please note: The preceding description describes the general nature of work performed, skills typically required, and usual working conditions. It is not an exhaustive list of all requirements or responsibilities that may be required by job incumbents. Foundever® is an equal opportunity and Disability Confident employer. We value our diversity and we’re committed to making Foundever® a truly inclusive place to work. We recognised and embrace that people work in different ways and we’ll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. You can reach us at UKjobs@foundever.com.

The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection process of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as it permitted by UK legislation and then destroyed.