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- Tasks: Engage prospects and convert leads into sales-ready opportunities in a dynamic environment.
- Company: Foundever partners with Constant Contact, empowering small businesses through innovative digital marketing solutions.
- Benefits: Enjoy hybrid working options, a supportive culture, and a competitive salary with work-life balance.
- Why this job: Join a vibrant team, make a positive impact, and realise your potential in a fast-paced role.
- Qualifications: Sales or marketing experience is preferred; excellent communication and time management skills are essential.
- Other info: Foundever values diversity and offers an inclusive workplace with support for all applicants.
The predicted salary is between 24000 - 42000 £ per year.
Working Hours: Monday to Friday, 09:00 to 17:30
Contract Type: Permanent, full-time (37.5 hours per week)
Training: 2 weeks, fully paid
Location: Kingston upon Thames, KT2 6LZ (hybrid working available post-probation)
Start Date: November 2025
Are you an ambitious and sales-hungry individual ready to take the next step and grow your career? Foundever® and Constant Contact are looking for a talented Sales Development Representative (SDR) to join our growing team at our location in Kingston upon Thames!
Please note that we are unfortunately not able to offer sponsorship for this role.
Overview
As a Sales Development Representative with Foundever® and Constant Contact, you’ll be the first point of contact in our sales cycle, responsible for inbound follow up or outbound prospecting into partner ecosystems, identifying qualified business opportunities, and fuelling the sales pipeline for Constant Contact’s Indirect Sales team.
We are looking for a self-starter, seeking a career in sales, who thrives on cold outreach, exceeds activity goals, and brings a blend of hustle, curiosity, and professionalism to every interaction.
Primary Responsibilities:
- Effectively and quickly respond to inbound inquiries and marketing-qualified leads (MQLs) via phone, email, and chat.
- Qualify leads based on customer fit, business needs, and buying signals.
- Guide prospects through the early stages of their journey, delivering a positive first impression of Constant Contact.
- Coordinate and schedule meetings with Account Executives (AEs) to move qualified leads further down the funnel.
- Maintain a high speed-to-lead response time and actively monitor lead queues and routing.
Outbound Prospecting and Expansion
- Make at least 75 outbound calls per day (while maintaining an omni-channel approach) to target accounts, re-engagement lists, and dormant customers.
- Activate net-new and existing clients by clearly communicating the value of Constant Contact’s platform.
- Overcome objections and build trust with prospects through consultative outreach.
- Identify and qualify upsell and cross-sell opportunities within the existing customer base.
- Reignite underutilized or inactive accounts with relevant messaging and value-driven engagement.
Sales Operations and Continuous Improvement
- Log all activity and maintain accurate, up-to-date prospect data in Salesforce CRM.
- Use sales engagement tools (e.g., Salesloft, Outreach) for efficient outreach and follow‑up.
- Work with SDR leadership to refine lead scoring models, routing rules, and playbooks.
- Collaborate cross‑functionally with marketing, customer success, and sales to provide feedback and enhance pipeline quality.
- Participate in weekly reviews to assess performance metrics, discuss challenges, and iterate on strategies.
About You
It’s important that you are a highly‑driven individual with a ‘go‑getter’ attitude and an ability to bounce back quickly from potential setbacks or challenges. You’ll thrive working under pressure in a fast‑paced, dynamic environment, while being able to stay organized and balance multiple priorities. Crucially, you’ll have a natural hunger to immerse yourself with our Client’s service to become an ambassador for what they do.
It is essential that you have passion for sales and business development alongside a naturally curious and coachable mindset. To succeed in this role, you’ll need to be an excellent communicator with the ability to persuade others. Impeccable time management skills are also key for this role.
Who are Foundever® and Constant Contact?
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital‑first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Constant Contact is an innovative provider in digital marketing solutions, empowering small businesses and nonprofits to grow and thrive. Supporting hundreds of thousands of customers worldwide, its suite of online tools helps organisations connect with their audiences through powerful email marketing, social media tools, and automation.
Why work at Foundever®?
At Foundever®, you will find our contact centre jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Your working life is how you spend a large proportion of your time, so why not spend it realising your potential? We focus on you, and with your drive, look tocreate your best moments.
If you would like to have the opportunity to work with our varied and well‑known brands, be a part of a brilliant and supportive culture that makes a positive impact in the communities where it operates, have a balanced work‑life balance and competitive salary, we want to hear fromYOU!
Your Profile and Experience
Go-Getter: Experience working in a sales, business development or marketing environment is strongly desired
Effective Communicator: Impeccable oral and written skills with the ability to be persuasive, adapting your style as necessary
Naturally Curious: Foundational understanding of general business concepts, especially around sales and marketing, with a hunger to learn and grow
Tech‑Savvy: Ability to quickly master new software and/or technologies
Time Management: Exceptional organisational skills with the ability to prioritise tasks and meet deadlines consistently
Motivated: Self‑motivated, articulate and enthusiastic
Handling: Strong relationship‑building skills with both internal and external stakeholders
Apply Now! We look forward to reviewing your application.
Foundever® is an equal opportunity and Disability Confident employer. We value our diversity and we’re committed to making Foundever® a truly inclusive place to work. We recognized and embrace that people work in different ways and we’ll always adapt as much as possible so you have the best and most comfortable working environment that we can offer.
If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. You can reach us at Recruitment.Kingston@foundever.com .
The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection process of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as it permitted by UK legislation and then destroyed.
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Sales Development Representative employer: Sitel Corp.
Contact Detail:
Sitel Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Representative
✨Tip Number 1
Familiarise yourself with the digital marketing landscape, especially email marketing. Understanding the tools and strategies used by companies like Constant Contact will help you engage prospects more effectively.
✨Tip Number 2
Practice your communication skills by role-playing sales scenarios with friends or colleagues. This will help you articulate the value of the services you'll be promoting and boost your confidence in real conversations.
✨Tip Number 3
Network with professionals in the sales and marketing field. Attend industry events or join online forums to learn from others and gain insights that can give you an edge during interviews.
✨Tip Number 4
Get comfortable with CRM software, particularly Salesforce. Familiarity with tracking leads and managing customer relationships will demonstrate your readiness for the role and make you stand out as a candidate.
We think you need these skills to ace Sales Development Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, business development, or marketing. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your ability to engage with clients. Mention specific examples of how you've successfully converted leads in the past and express your enthusiasm for working with Foundever and Constant Contact.
Showcase Communication Skills: Since effective communication is crucial for this role, ensure your application reflects your strong oral and written skills. Use clear and persuasive language throughout your CV and cover letter.
Highlight Time Management Abilities: Demonstrate your exceptional organisational skills by providing examples of how you've managed multiple priorities in previous roles. This will show that you can thrive in a fast-paced environment as required by the position.
How to prepare for a job interview at Sitel Corp.
✨Research the Company
Before your interview, take some time to learn about Foundever and Constant Contact. Understand their services, values, and recent developments in the digital marketing space. This knowledge will help you tailor your responses and show genuine interest.
✨Demonstrate Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully converted leads into opportunities. Use specific examples to illustrate your persuasive communication skills and ability to handle objections.
✨Show Your Curiosity
As a Sales Development Representative, being naturally curious is key. Be ready to ask insightful questions about the role, the team, and the company's approach to sales and marketing. This will demonstrate your eagerness to learn and grow.
✨Highlight Time Management Abilities
Given the fast-paced nature of the role, be prepared to discuss how you manage your time effectively. Share strategies you use to prioritise tasks and meet deadlines, as this will reassure the interviewer of your organisational skills.
