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- Tasks: Support the UK team with HR best practices and employee relations.
- Company: Join Foundever™, a global leader in customer experience.
- Benefits: Fixed-term contract, competitive salary, and professional development opportunities.
- Why this job: Make a real impact on employee satisfaction and business success.
- Qualifications: HR experience or relevant degree; strong communication and problem-solving skills.
- Other info: Dynamic work environment in Newcastle with great career growth potential.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
As a Foundever HR Business Partner you will support the UK Team in providing a high-quality and proactive support service to the business. You will meet both corporate and statutory requirements, encompassing all aspects of resourcing, employee relations, employee development and reward, and adding value in support of the company’s business objectives. This role is based in Newcastle and is a fixed‑term contract for 1 year.
Primary Responsibilities- Provide guidance and support to Operations on Human Resource best practice ensuring proactive delivery of HR processes and consistent measurement across the sites.
- Act as the first point of contact for line managers on all HR related issues, in particular:
- Absence Management
- Performance Management
- Capability
- Discipline and Grievance
- Non-agent Recruitment and Selection
- Employment Law
- Employee Relations
- Human Resource Policies and Procedures
- Prior experience in HR or relevant degree.
- Experience in supporting changes of business process.
- Excellent knowledge of current employment legislation.
- Excellent communication, interpersonal, facilitation and influencing skills.
- Ability to work with employees at all levels.
- Ability to support change initiatives, with a good understanding of the principles of change management.
- Strong skills in problem‑solving, conflict resolution, motivation and negotiation.
- Assertive with a can‑do attitude.
- Attention to detail and ability to work within a fast‑paced, highly energetic environment.
- Able to make positive contributions towards business improvement and teamwork.
- Highly computer literate.
HR Business Partner in Newcastle upon Tyne employer: Sitel Corp.
Contact Detail:
Sitel Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Business Partner in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common HR questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace HR Business Partner in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Business Partner role. Highlight your relevant experience and skills that match the job description. We want to see how you can add value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how your background aligns with our needs. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you've positively impacted previous teams or organisations. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at Sitel Corp.
✨Know Your HR Stuff
Make sure you brush up on current employment legislation and HR best practices. Familiarise yourself with the specific HR challenges that Foundever faces, especially in relation to absence management and employee relations. This will show that you're not just knowledgeable but also genuinely interested in the role.
✨Showcase Your Communication Skills
As an HR Business Partner, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully navigated difficult conversations or facilitated discussions in the past. This will demonstrate your interpersonal skills and ability to influence others.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life HR situations, like handling a grievance or managing performance issues. Think through your approach to these scenarios beforehand, so you can articulate your thought process clearly during the interview.
✨Align with Company Values
Research Foundever's mission and values, and think about how your personal values align with theirs. Be prepared to discuss how you can contribute to their goals, particularly in fostering a performance-driven culture and enhancing employee satisfaction.
