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- Tasks: Handle customer calls and manage information with accuracy.
- Company: Leading customer service provider with a focus on support.
- Benefits: Paid training, remote work options, and competitive salary.
- Why this job: Make a difference by helping customers while working from home.
- Qualifications: Good communication skills and basic computer literacy required.
- Other info: Temporary role for 3 months with potential for growth.
The predicted salary is between 23809 - 23809 £ per year.
A leading customer service provider is looking for an inbound customer service advisor in Motherwell. The position offers paid training and allows for remote work after training, with a commitment of 37.5 hours per week.
The ideal candidate should be passionate about helping people, possess good communication skills, and be computer literate.
Responsibilities include:
- Handling calls
- Managing customer information
- Recording data accurately
The role is temporary for 3 months with a salary of £23,809.50 per year.
Remote Inbound Customer Service Advisor in Motherwell employer: Sitel Corp.
Contact Detail:
Sitel Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Inbound Customer Service Advisor in Motherwell
✨Tip Number 1
Make sure you know the company inside out! Research their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping people over the phone, try role-playing with a friend or family member. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, it helps us keep track of your application and get back to you faster!
We think you need these skills to ace Remote Inbound Customer Service Advisor in Motherwell
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for helping people shine through. We want to see that you genuinely care about providing great customer service, so share any relevant experiences that highlight this.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate good communication skills, so make sure your writing is clear and easy to understand. Avoid jargon and focus on what makes you a great fit for the role.
Highlight Your Skills: Don’t forget to mention your computer literacy and any specific tools or software you’re familiar with. We’re looking for someone who can manage customer information and record data accurately, so show us you’ve got the skills!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sitel Corp.
✨Know the Company
Before your interview, take some time to research the customer service provider. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Remote Inbound Customer Service Advisor, strong communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Your Passion for Helping People
This role requires a genuine passion for assisting customers. Think of specific instances where you went above and beyond to help someone. Sharing these stories will highlight your dedication and make you a memorable candidate.
✨Be Ready for Technical Questions
Since the job requires being computer literate, expect questions about your technical skills. Brush up on any relevant software or tools you might use in the role. Being able to discuss your comfort level with technology will reassure the interviewer of your capability.
