Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers over the phone and upsell our amazing telecom services.
- Company: Join Foundever®, a vibrant team in Manchester with a focus on inclusivity.
- Benefits: Earn a competitive salary plus uncapped commissions and fantastic perks.
- Why this job: Kickstart your sales career in a fun, target-driven environment with great training.
- Qualifications: No experience needed, just bring your passion for sales and great communication skills.
- Other info: Enjoy flexible working options and a supportive team culture.
The predicted salary is between 20000 - 30000 £ per year.
Location: Didsbury, Manchester, M20 2RY (hybrid working option available post-probation – 6 months)
Working Hours: Monday to Friday, 08:00 to 21:00, & Saturday, 09:00 to 18:00
Contract Duration: Permanent, full-time (37.5 hours per week)
Training: 3 weeks plus 2 weeks gradbay (fully paid)
Foundever® is seeking Inbound Telesales Advisors to join our vibrant team in Manchester, working on behalf of one of our largest telecommunications clients!
If you’re on the search for your next sales opportunity, we want to hear from YOU!
Please note that we are unfortunately not able to offer sponsorship for this role.
What will I be doing?
As an Inbound Telesales Advisor with Foundever®, you will take incoming calls from potential customers and upsell them the TV, phone, broadband and mobile services they want and need. You will listen carefully to each potential customer’s needs and, using your knowledge of our products and services, find the right solutions every time. You will have the passion to sell our client's products to new and existing customers over the telephone, whilst at the same time you will deliver great customer service and be an advocate for our client's brand and its products. You don’t need technical knowledge as our in-depth training programme will get you up to speed. To succeed in this role, you’ll need to have a buzz for hitting targets and provide a good experience even under difficult circumstances.
What we’re looking for:
- It’s really important you are able to commute to our lovely office, so please check the below address before applying: Adamson House, Towers Business Park, Wilmslow Road, Didsbury, M20 2YY
- You’ll have the confidence to contact customers directly, including cold calling customers and handle incoming calls.
- Be highly motivated, resilient and thrive on outperforming targets.
- You’ll be comfortable working in a target driven environment.
- You’ll have the desire to deliver great customer service and the passion to smash your targets and objectives.
- We want people who are responsible, reliable, punctual and fun.
- You’ll have the ability to use a PC and have good keyboard skills.
- To have great communication and listening skills along with the ability to demonstrate Foundever's purpose and values.
It would be great if you also have:
- Knowledge of working within a call centre environment.
What we’re offering:
- On target commission (OTC) of £400 per month plus uncapped commissions for overachievement on top of your base salary of £24,784.50 per annum.
- Amazing additional incentives.
- Unbeatable deals on mobile, broadband, TV and home phone services.
- Great deals for your friends and family.
- Pension Scheme.
- Weekly pay and monthly commission.
- A permanent contract, 37.5 hours per week on a rotational shift pattern.
- Flexible shifts, you will be working between 8:00-21:00 Monday to Friday and between 09:00-18:00 on Saturdays.
- A hybrid role, working at home and onsite (after the successful completion of probation, minimum 6 months).
- Full computer kit provided (desktop set up).
Apply Now! We look forward to reviewing your application.
Foundever® is an equal opportunity and Disability Confident employer. We value our diversity and we’re committed to making Foundever® a truly inclusive place to work. We recognised and embrace that people work in different ways and we’ll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
You can reach us at Recruitment.Manchester@foundever.com. Please note this email address may not be used to submit applications, and applications will only be considered if they are submitted via the 'Apply now' button on this advert. Any applications sent to this email address will not be considered.
The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection process of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as it permitted by UK legislation and then destroyed.
Inbound Telesales Advisor in Manchester employer: Sitel Corp.
Contact Detail:
Sitel Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Telesales Advisor in Manchester
✨Tip Number 1
Get to know the company and its products inside out! Before your interview, do a bit of research on Foundever® and the telecommunications services they offer. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with upselling and addressing customer needs.
✨Tip Number 3
Be ready to share your sales successes! Think of examples where you've hit targets or provided excellent customer service. This will demonstrate your motivation and ability to thrive in a target-driven environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to follow the application process as outlined. Don’t miss out on this opportunity!
We think you need these skills to ace Inbound Telesales Advisor in Manchester
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous sales or customer service roles that align with what we’re looking for in an Inbound Telesales Advisor.
Show Off Your Communication Skills: Since this role involves a lot of talking, it’s important to demonstrate your communication skills in your written application. Use clear and concise language, and make sure to proofread for any typos or errors!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the only way we’ll consider your application, so make sure you hit that 'Apply Now' button and get your details in front of us.
How to prepare for a job interview at Sitel Corp.
✨Know Your Products
Familiarise yourself with the TV, phone, broadband, and mobile services that Foundever® offers. Being able to discuss these products confidently will show your enthusiasm and help you connect with potential customers during the interview.
✨Practice Active Listening
Since the role involves understanding customer needs, practice active listening techniques. During the interview, demonstrate your ability to listen carefully and respond thoughtfully, as this is crucial for success in telesales.
✨Show Your Sales Passion
Be ready to share examples of how you've hit targets or provided excellent customer service in the past. This will highlight your motivation and resilience, which are key traits for an Inbound Telesales Advisor.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview to simulate a sales call. Practising this beforehand can help you feel more comfortable and showcase your skills in a real-world context, making you stand out as a candidate.