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For Companies At a Glance
- Tasks: Manage contracts and promote renewals while upselling services to customers.
- Company: Leading global customer experience firm with a supportive and diverse team.
- Benefits: Competitive salary, commission, and full-time remote work from Monday to Friday.
- Why this job: Make a positive impact in the industry while working from the comfort of your home.
- Qualifications: Fluent in English and Italian with telesales experience.
- Other info: Join a dynamic team and grow your career in a thriving environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading global customer experience firm seeks a Renewals Agent to work from home in the UK. The role involves managing existing contracts for multi-country and UK customers, proactively promoting renewals and upselling services.
Fluent English and Italian, along with sales experience in a telesales environment, are essential.
The position offers a competitive salary, commission, and full-time hours from Monday to Friday. Join a supportive and diverse team and make a positive impact in the industry.
Italian-Speaking Telesales Advisor - Remote (UK) in London employer: Sitel Corp.
Contact Detail:
Sitel Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian-Speaking Telesales Advisor - Remote (UK) in London
✨Tip Number 1
Practice your pitch! Before you jump on any calls, rehearse what you want to say. This will help you sound confident and clear when you're promoting those renewals and upselling services.
✨Tip Number 2
Know your stuff! Familiarise yourself with the products and services you'll be discussing. The more you know, the easier it is to answer questions and convince customers to renew their contracts.
✨Tip Number 3
Be personable! Remember, you're not just selling; you're building relationships. Use your language skills to connect with customers in Italian and English, making them feel valued and understood.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows us you're serious about joining our supportive and diverse team. Plus, it makes the process smoother for everyone!
We think you need these skills to ace Italian-Speaking Telesales Advisor - Remote (UK) in London
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires fluency in both English and Italian, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively with our diverse customer base!
Tailor Your Experience: When detailing your sales experience, focus on your telesales background. Share specific examples of how you've successfully managed contracts or promoted renewals in previous roles. This helps us see how you'd fit into our team!
Be Personable: In a customer-facing role like this, personality matters! Use a friendly tone in your application to reflect how you’d engage with customers. We’re looking for someone who can build rapport and make a positive impact.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Sitel Corp.
✨Brush Up on Your Sales Skills
Make sure to highlight your telesales experience during the interview. Prepare specific examples of how you've successfully managed contracts and upsold services in the past. This will show that you understand the role and can bring value to the team.
✨Show Off Your Language Skills
Since fluency in both English and Italian is crucial, practice speaking about your previous experiences in both languages. You might be asked to switch between them during the interview, so being comfortable with this will impress your interviewers.
✨Know the Company Inside Out
Research the customer experience firm thoroughly. Understand their values, mission, and the services they offer. This knowledge will help you tailor your answers and demonstrate your genuine interest in joining their team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.