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- Tasks: Design intuitive AI-powered tools and workflows for customer experience solutions.
- Company: Join Foundever™, a global leader in customer experience innovation.
- Benefits: Collaborative culture, skill growth, and the chance to shape global brands.
- Other info: Diverse team, agile environment, and opportunities to learn from AI experts.
- Why this job: Make a real impact on how brands support their customers with cutting-edge AI.
- Qualifications: 4+ years in product design, strong portfolio, and mastery of Figma.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for over 750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
We are looking for a Product Designer to join our AI Product group and help shape the next generation of AI-powered tools used to build, test, and operate intelligent customer experience solutions. You will design end-to-end workflows for complex, technical products and help teams turn advanced AI and automation capabilities into clear, learnable, and reliable user experiences. This role is hands-on and cross-functional. You will work closely with product managers, engineers, data scientists, and operations teams to design intuitive interfaces, simplify complex workflows, and ensure our platform delivers measurable impact. You will report directly to our Director of Design.
Primary Job Responsibilities- Own the design of complex product workflows from concept to execution, ensuring clarity, quality, and alignment with business and user needs.
- Lead discovery activities: map user journeys, gather insights, and translate them into actionable problem statements and design opportunities.
- Design end-to-end UX/UI: information architecture, flows, wireframes, prototypes, high-fidelity UI, and thoughtful edge-case handling.
- Conduct user research and usability testing to validate solutions and drive evidence-based decisions.
- Collaborate closely with product managers, engineers, and AI/operations teams to translate technical concepts into approachable tools and workflows.
- Ensure design–engineering alignment through detailed specifications, iterative reviews, and design QA.
- Contribute to and evolve our design system, improving components, patterns, and documentation to support scalable, coherent experiences across the platform.
- Promote user-centered design principles, balancing usability, performance, safety, and technical constraints.
- Champion better tooling and automation to streamline design and product delivery processes.
- Stay current with industry trends, especially in AI, automation, and platform UX, and proactively bring new ideas to the team.
- 4+ years of experience in product design, UX/UI, or a related field, ideally within SaaS, platform, or workflow-heavy products.
- Strong portfolio demonstrating systems thinking, interaction design depth, and shipped product impact.
- Mastery of Figma (components, variants, tokens, prototyping, libraries) and comfort with industry-standard design tools.
- Experience with user research methods and usability testing.
- Strong understanding of design systems, accessibility, and responsive or complex interface design.
- Excellent communication skills: able to clearly articulate decisions, rationale, and trade-offs to stakeholders.
- Experience working in an agile or iterative development environment.
- Motivation to learn and work within AI-driven or technical product domains.
- Experience in AI, automation, or workflow/tooling products.
- Familiarity with CX, operations, or enterprise integrations.
- Fluent English spoken and written communication skills. French or Spanish are a plus!
- Work on AI-powered products that directly shape how global brands operate and support their customers.
- Join a collaborative, diverse, and growing design team that values craft, clarity, and pragmatism.
- Opportunity to influence platform-wide UX patterns and design standards.
- Space to grow your skills, expand your impact, and learn from cross-functional AI experts.
AI Product Designer in London employer: Sitel Corp.
Contact Detail:
Sitel Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Product Designer in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Foundever™. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in product design and UX/UI. Make sure it’s easy to navigate and showcases your thought process.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of AI and customer experience trends. Be ready to discuss how you can contribute to Foundever™'s mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace AI Product Designer in London
Some tips for your application 🫡
Show Off Your Portfolio: Make sure to include a strong portfolio that highlights your design skills and showcases your experience with complex workflows. We want to see how you've tackled challenges in the past and the impact your designs have had on products.
Tailor Your Application: When applying, take a moment to tailor your application to the role. Highlight your experience with AI, automation, and user research methods, as these are key for us. A personalised touch can really make you stand out!
Be Clear and Concise: In your written application, clarity is key! Make sure to articulate your design decisions and thought processes clearly. We appreciate straightforward communication that gets to the point without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Foundever™!
How to prepare for a job interview at Sitel Corp.
✨Know Your Stuff
Before the interview, dive deep into Foundever™ and their AI Product group. Understand their products, especially how they leverage AI in customer experience. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Portfolio
Bring along a strong portfolio that highlights your best work in product design and UX/UI. Be ready to discuss specific projects where you’ve designed complex workflows or conducted user research. This is your chance to demonstrate your systems thinking and interaction design skills.
✨Prepare for Collaboration Questions
Since this role involves working closely with product managers, engineers, and data scientists, be prepared to discuss your experience in cross-functional teams. Think of examples where you successfully collaborated on projects, focusing on how you communicated design decisions and aligned with technical constraints.
✨Stay Current with Trends
Brush up on the latest trends in AI, automation, and platform UX before your interview. Being able to discuss current industry developments will not only impress your interviewers but also show that you’re proactive about bringing new ideas to the team.