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- Tasks: Lead global security certification programs and ensure compliance across diverse products.
- Company: Foundever, a leader in customer experience with a vibrant culture.
- Benefits: Competitive salary, remote work, and strong growth opportunities.
- Why this job: Shape the future of AI products while ensuring top-notch security standards.
- Qualifications: 5+ years in security compliance and strong project management skills.
- Other info: Collaborative environment with a focus on creativity and commitment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with an agile, entrepreneurial approach.
We are seeking an AI Certifications Project Manager to lead and execute our global security and regulatory certification programs across a diverse set of products and services. In this role, you will be responsible for planning, delivering, and maintaining key security certifications and audit processes, including PCIâDSS, ISO 27001, ISO 42001, SOC 2, HIPAA, Hitrust, and other customer or industryârequired standards.
This role focuses on the operational execution of security compliance programs and works crossâfunctionally with Engineering, Product, Legal, Privacy, IT, and external auditors.
Primary Job Responsibilities- Lead the endâtoâend delivery of global security certifications (ISO 27001, SOC 2, PCIâDSS, HITRUST, etc.) and internal assessment (Security Whitepapers) for Foundever AI products.
- Build and maintain the certification roadmap across product lines and geographies.
- Review compliance or security reports validating they fulfill the requirements.
- Support internal and external audits, ensuring timely delivery of evidence and documentation.
- Collaborate with Security Engineering, Product, IT, and Cloud teams to embed compliance into the SDLC and operational processes.
- Produce regular reporting for leadership and AI risk steering committees.
- Maintain documentation and controls inventories.
- Support Sales and Customer Success teams with customer security assessments and certificationârelated responses.
- Collaborate with Legal/Privacy teams on overlapping requirements (e.g., HIPAA, EU AI act, data protection controls).
- Monitor evolving security standards and translate them into internal requirements.
- 5+ years of experience in security compliance, GRC, or certification program management.
- Proven experience running audits or certification programs (ISO 27001, ISO 42001, SOC 2, PCI DSS, HIPAA, or similar).
- Strong project management experience leading multiâstakeholder initiatives.
- Experience with cloud environments (AWS, GCP, Azure) and technical security controls.
- Excellent communication skills with the ability to translate compliance needs to engineering and business teams.
- Experience managing evidence repositories, audit tooling, and compliance documentation.
- Strong interest in working for AI products and related certifications (ISO 42001...)
- CISM, CISSP, CISA, or PMP certification.
- Experience in a global enterprise multiâproduct tech environment.
- Knowledge of privacy regulations (GDPR, HIPAA, etc.) and how they intersect with security.
- A highâimpact role shaping the global certification strategy across multiple products.
- Crossâfunctional collaboration with engineering, product management, security, IT, legal, and privacy teams.
- Opportunity to influence internal compliance processes and scale them globally.
- A global work environment with strong growth and learning potential.
- Competitive compensation. Attractive salary and benefits package.
- Remote
AI Certifications Project Manager in London employer: Sitel Corp.
Contact Detail:
Sitel Corp. Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land AI Certifications Project Manager in London
â¨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Prepare for interviews by researching Foundever and its culture. Understand their values and how they align with your skills. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
â¨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help you get comfortable with common questions and refine your answers, making you more confident when it counts.
â¨Tip Number 4
Don't forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, it shows you're serious about joining Foundever and ready to dive into the exciting world of AI certifications.
We think you need these skills to ace AI Certifications Project Manager in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the AI Certifications Project Manager role. Highlight your experience with security compliance and project management, and donât forget to mention any relevant certifications you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about AI products and how your skills align with our mission at Foundever. Keep it concise but impactful!
Showcase Your Communication Skills: Since this role involves collaboration across various teams, make sure to demonstrate your excellent communication skills in your application. Use clear language and examples that show how you've successfully worked with others in the past.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. Itâs super easy, and youâll be able to keep track of your application status directly!
How to prepare for a job interview at Sitel Corp.
â¨Know Your Certifications Inside Out
Make sure youâre well-versed in the specific certifications mentioned in the job description, like ISO 27001 and SOC 2. Be ready to discuss your experience with these standards and how you've successfully managed compliance in previous roles.
â¨Showcase Your Project Management Skills
Prepare examples that highlight your project management experience, especially in leading multi-stakeholder initiatives. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your ability to deliver results.
â¨Understand the Company Culture
Familiarise yourself with Foundeverâs culture and values, especially their focus on creativity and commitment. Think of ways you can contribute to this culture and be ready to share your thoughts during the interview.
â¨Prepare for Cross-Functional Collaboration Questions
Since the role involves working with various teams like Engineering and Legal, be prepared to discuss how youâve successfully collaborated across departments in the past. Highlight your communication skills and any tools or methods you use to facilitate teamwork.
