Foundever® is seeking a proactive Team Manager to lead a busy Kingston contact centre team, driving exceptional customer experiences and a people-first approach. You will coach a team of fifteen and collaborate with colleagues, ensuring delivery of metrics and service quality.
The role requires strong leadership, problem-solving, and HR experience, with hybrid working after training and a salary up to £30,000 per year.
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Hybrid Contact Center Team Manager in Kingston employer: Sitel Corp.
Foundever is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to lead transformative projects in the digital workplace. With a strong focus on professional development, team members have ample opportunities for growth and mentorship while working remotely, allowing for a healthy work-life balance. The company's commitment to cutting-edge technology and secure cloud solutions makes it an exciting place for those looking to make a meaningful impact in their careers.