Foundever is seeking a Team Manager at our Kingston upon Thames contact centre. You will lead a team of Customer Success Representatives, coaching them to deliver excellent customer experiences while meeting key metrics.
The role requires a minimum of 1 year in a supervisory contact centre role, strong performance management, and excellent communication skills. Hybrid working is supported after training, with Monday home-working options and a start date of 01 October 2026.
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Hybrid Contact Centre Team Manager - People-First Leader in Kingston upon Thames employer: Sitel Corp.
Foundever is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to lead transformative projects in the digital workplace. With a strong focus on professional development, team members have ample opportunities for growth and mentorship while working remotely, allowing for a healthy work-life balance. The company's commitment to cutting-edge technology and secure cloud solutions makes it an exciting place for those looking to make a meaningful impact in their careers.