At a Glance
- Tasks: Lead analytics projects to enhance customer experiences and drive revenue growth.
- Company: Join Foundever, a leader in customer experience and analytics.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with the chance to work across English-speaking markets.
- Why this job: Make a real impact by optimising processes and collaborating with top stakeholders.
- Qualifications: 3+ years in analytics, with experience in contact centre data and dashboard design.
The predicted salary is between 50000 - 65000 £ per year.
Foundever is seeking an Analytics Consultant to bolster analytics and insight programs across English-speaking markets. You will combine industry knowledge with technical chops to optimise processes, enhance customer experiences and grow revenue, working with internal and client teams.
With 3+ years in analytics (and 2+ years with contact centre data), you’ll lead insights, design dashboards in Power BI, and collaborate with stakeholders up to C-suite to drive measurable outcomes.
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