Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead strategic relationships with industry analysts and advisors to enhance Foundever's market reputation.
- Company: Join Foundever, a global leader in customer experience solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Shape the future of customer experience while influencing industry leaders.
- Qualifications: 10+ years in analyst relations or B2B marketing, with strong communication skills.
- Other info: Dynamic global environment with a focus on innovation and collaboration.
The predicted salary is between 43200 - 72000 ÂŁ per year.
As Director, Analyst & Advisor Relations at Foundever, you will take the lead in shaping and managing strategic relationships with influential industry analysts and advisors (including but not limited to Gartner, Everest Group, ISG, and Forrester). Your work will directly impact market reputation, drive commercial opportunities, and position Foundever as a recognized leader in customer experience (CX) solutions globally. Partnering across multiple functions, you’ll bring the external voice of the industry into our organization while ensuring Foundever’s value proposition is understood, differentiated, and consistently promoted.
Key Responsibilities
- Strategic Leadership and Engagement
- Develop and execute a forward-looking analyst and advisor relations strategy, aligned with global go-to-market and business objectives.
- Maintain, build, and deepen trusted relationships with key industry analysts, advisors, and influencers to maximize positive coverage.
- Act as Foundever SME and advocate to the analyst/advisor community, ensuring our story is consistent, current, and compelling.
- Relationship and Program Management
- Lead all aspects of the analyst and advisor relations program lifecycle: outreach, briefings, inquiries, research, events, and reporting.
- Organize and facilitate executive briefings, one-on-one meetings, advisory days, and industry conferences, securing meaningful engagement for Foundever leaders and experts.
- Manage proactive and responsive engagement for major industry reports, ensuring accurate and positive representation.
- Market Insight and Internal Enablement
- Gather, analyze, and consolidate feedback and insights from the analyst and advisor ecosystem; translate them into actionable intelligence for business stakeholders.
- Support enablement efforts by providing timely analyst/advisor insights and tools to teams.
- Educate teams across functions on the role, purpose, and value of analyst and advisor relationships in advancing business strategy.
- Impact Measurement and Reporting
- Define, track, and report key performance metrics—e.g., analyst ratings, frequency and quality of analyst mentions, advisor-influenced pipeline, win rates, and brand sentiment.
- Continually identify and pursue new opportunities for Foundever to engage with industry influencers.
- Maintain comprehensive documentation, engagement records, and program statistics.
Skills and Qualifications
- Bachelor’s degree in Marketing, Communications, Business, or related discipline.
- Significant professional experience (typically 10+ years) in analyst/advisor relations, communications, or B2B marketing, ideally in CX, BPO, or technology sectors—or an equivalent blend of experience and skills.
- Demonstrated ability to develop and deliver impactful analyst/advisor relations programs on a global scale.
- Proven expertise cultivating relationships with top analyst and advisor firms and senior leadership.
- Excellent written, verbal, and presentation skills—capable of representing Foundever with credibility and clarity to both internal and external audiences.
- Strong project and program management, organizational, and analytical capabilities.
- Comfortable working across cultures, time zones, and diverse teams in a global, matrixed environment.
- Proficiency with data analysis and office productivity tools (e.g., Microsoft Office, Salesforce.com).
What Success Looks Like
- Elevating Foundever’s brand and influence with top industry analysts and advisory firms.
- Measurably increasing the quality and frequency of positive analyst/advisor mentions, ratings, or placements.
- Driving engagement for actionable intelligence for internal stakeholders and supports commercial growth.
- Serving as an ambassador for Foundever’s vision and values with both external experts and internal teams.
About Us
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Director, Analyst & Advisor Relations employer: Sitel Corp.
Contact Detail:
Sitel Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Analyst & Advisor Relations
✨Tip Number 1
Network like a pro! Get out there and connect with industry analysts and advisors on LinkedIn or at events. Building those relationships can give you the inside track when it comes to landing that Director role.
✨Tip Number 2
Showcase your expertise! Prepare to discuss your insights on CX solutions and how they align with market trends. This will help you stand out as a thought leader during interviews and discussions.
✨Tip Number 3
Be proactive in your outreach! Don’t wait for opportunities to come to you. Reach out to analysts and advisors, share your vision for Foundever, and express your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Foundever team.
We think you need these skills to ace Director, Analyst & Advisor Relations
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Director, Analyst & Advisor Relations role. Highlight your experience in building relationships with industry analysts and how you've successfully managed similar programs in the past.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how you’ve elevated brand presence or improved analyst relations.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We want to see your communication skills shine through!
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people and shows us you're serious about joining the Foundever team. Plus, it’s super easy!
How to prepare for a job interview at Sitel Corp.
✨Know Your Analysts
Before the interview, do your homework on the key industry analysts and advisors relevant to Foundever. Understand their recent reports, opinions, and how they perceive the company. This will not only show your interest but also help you tailor your responses to align with their perspectives.
✨Showcase Your Strategic Vision
Be prepared to discuss your vision for analyst and advisor relations. Think about how you would develop and execute a strategy that aligns with Foundever's global objectives. Use specific examples from your past experience to illustrate how you've successfully managed similar relationships.
✨Demonstrate Relationship Management Skills
Highlight your ability to build and maintain trusted relationships. Share anecdotes that showcase your interpersonal skills and how you've navigated complex stakeholder environments. This is crucial for the role, so make sure to emphasise your experience in engaging with senior leadership and industry influencers.
✨Prepare for Data-Driven Discussions
Since the role involves measuring impact and reporting on key performance metrics, be ready to discuss how you've used data analysis in previous roles. Bring examples of how you've tracked engagement, analysed feedback, and translated insights into actionable strategies that drove business growth.
