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- Tasks: Lead global security certification programs and collaborate with cross-functional teams.
- Company: Foundever, a global leader in customer experience with a vibrant culture.
- Benefits: Competitive salary, attractive benefits, and remote work options.
- Why this job: Shape the future of AI products while ensuring top-notch security compliance.
- Qualifications: 5+ years in security compliance and strong project management skills.
- Other info: Dynamic environment with excellent growth and learning opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital‑first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
We are seeking an AI Certifications Project Manager to lead and execute our global security and regulatory certification programs across a diverse set of products and services. In this role, you will be responsible for planning, delivering, and maintaining key security certifications and audit processes, including PCI‑DSS, ISO 27001, ISO 42001, SOC 2, HIPAA, Hitrust, and other customer or industry‑required standards. This role focuses on the operational execution of security compliance programs and works cross‑functionally with Engineering, Product, Legal, Privacy, IT, and external auditors.
Primary Job Responsibilities- Lead the end‑to‑end delivery of global security certifications (ISO 27001, SOC 2, PCI‑DSS, HITRUST, etc.) and internal assessment (Security Whitepapers) for Foundever AI products.
- Build and maintain the certification roadmap across product lines and geographies.
- Review compliance or security reports validating they fulfill the requirements.
- Support internal and external audits, ensuring timely delivery of evidence and documentation.
- Collaborate with Security Engineering, Product, IT, and Cloud teams to embed compliance into the SDLC and operational processes.
- Produce regular reporting for leadership and AI risk steering committees.
- Maintain documentation and controls inventories.
- Support Sales and Customer Success teams with customer security assessments and certification‑related responses.
- Collaborate with Legal/Privacy teams on overlapping requirements (e.g., HIPAA, EU AI act, data protection controls).
- Monitor evolving security standards and translate them into internal requirements.
- 5+ years of experience in security compliance, GRC, or certification program management.
- Proven experience running audits or certification programs (ISO 27001, ISO 42001, SOC 2, PCI DSS, HIPAA, or similar).
- Strong project management experience leading multi‑stakeholder initiatives.
- Experience with cloud environments (AWS, GCP, Azure) and technical security controls.
- Excellent communication skills with the ability to translate compliance needs to engineering and business teams.
- Experience managing evidence repositories, audit tooling, and compliance documentation.
- Strong interest in working for AI products and related certifications (ISO 42001…)
- CISM, CISSP, CISA, or PMP certification.
- Experience in a global enterprise multi‑product tech environment.
- Knowledge of privacy regulations (GDPR, HIPAA, etc.) and how they intersect with security.
- A high‑impact role shaping the global certification strategy across multiple products.
- Cross‑functional collaboration with engineering, product management, security, IT, legal, and privacy teams.
- Opportunity to influence internal compliance processes and scale them globally.
- A global work environment with strong growth and learning potential.
- Competitive compensation.
- Attractive salary and benefits package.
AI Certifications Project Manager employer: Sitel Corp.
Contact Detail:
Sitel Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Certifications Project Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already at Foundever. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with security compliance and project management. This will help you stand out during interviews and showcase your expertise.
✨Tip Number 3
Be ready to discuss real-world scenarios. Think about how you've tackled challenges in past roles, especially around certifications and audits. Foundever loves candidates who can think on their feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Foundever team.
We think you need these skills to ace AI Certifications Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the AI Certifications Project Manager role. Highlight your experience with security compliance and project management, and don’t forget to mention any relevant certifications you hold!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about AI products and how your skills align with our mission at Foundever. Keep it concise but impactful!
Showcase Your Experience: When detailing your experience, focus on specific projects where you've led certification programs or audits. Use metrics to demonstrate your success and impact in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to see your application and get you into the process!
How to prepare for a job interview at Sitel Corp.
✨Know Your Certifications Inside Out
Make sure you’re well-versed in the specific certifications mentioned in the job description, like ISO 27001 and SOC 2. Be ready to discuss your experience with these standards and how you've successfully managed compliance in previous roles.
✨Showcase Your Project Management Skills
Prepare examples that highlight your project management experience, especially in leading multi-stakeholder initiatives. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your ability to deliver results.
✨Understand the Cross-Functional Nature of the Role
Familiarise yourself with how different teams like Engineering, IT, and Legal interact in the context of security compliance. Be prepared to discuss how you would collaborate with these teams to embed compliance into operational processes.
✨Stay Updated on Evolving Security Standards
Research the latest trends and changes in security standards and regulations. Being able to discuss how these might impact Foundever’s operations will show your proactive approach and genuine interest in the role.
