At a Glance
- Tasks: Lead a global team to enhance collections efficiency and effectiveness.
- Company: Sitecore, a dynamic company focused on cash management.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Other info: Join an equal opportunity workplace committed to diversity and inclusion.
- Why this job: Make a real impact by driving team performance in a global setting.
- Qualifications: 5-10 years of collections management experience and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
About the Role
Sitecore is seeking a Manager, Global Collections to lead our collections team. Global Collections focuses on Sitecore’s most important asset – its cash – ensuring that we collect what our customers owe in a collaborative, professional, but firm manner.
What You’ll Do
- Manage and develop a global team of collectors based in the USA, Europe and Asia
- Own the performance of the team and continually assess it using a range of metrics, analysing and recommending improvements
- Build relationships with other areas of the business (billings, sales, tax, legal, order operations) to improve collections efficiency and effectiveness
- Develop a strategy for how the team operates as AI becomes more prevalent
What You Need to Succeed
- A strong sense of personal ownership of the team’s performance
- 5-10 years collections management experience in a global organisation
- Experience managing and developing a team
- Excellent verbal and written communication skills
- An ability to dive into complexity, simplify and drive through to a positive conclusion for the company
- An aptitude for working with relevant data and tools
Equal Opportunities at Sitecore
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.
Manager, Global Collections (London or Dublin) London, United Kingdom Manager, Global Collectio[...] employer: Sitecore
Sitecore is an exceptional employer, offering a dynamic work environment in London or Dublin where innovation and collaboration thrive. With a strong commitment to employee development, Sitecore provides ample growth opportunities and fosters a culture of inclusivity and respect. Join us to be part of a forward-thinking team that values your contributions and supports your professional journey in the exciting field of global collections.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Global Collections (London or Dublin) London, United Kingdom Manager, Global Collectio[...]
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Sitecore or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Understand how Sitecore operates and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've managed teams and improved performance in previous roles. Use metrics to back up your achievements – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Sitecore team.
We think you need these skills to ace Manager, Global Collections (London or Dublin) London, United Kingdom Manager, Global Collectio[...]
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Manager, Global Collections. Highlight your experience in collections management and any relevant metrics you've achieved. We want to see how you’ve made a difference in previous roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've built relationships across departments and improved collections efficiency.
Showcase Your Communication Skills:Since excellent verbal and written communication skills are key for this role, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sitecore
✨Know Your Numbers
As a Manager in Global Collections, you'll need to demonstrate your understanding of metrics. Brush up on key performance indicators related to collections and be ready to discuss how you've used data to drive improvements in past roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing and developing teams. Think about specific challenges you've faced and how you motivated your team to overcome them. This will show your potential employer that you have the ownership mindset they’re looking for.
✨Build Cross-Functional Relationships
Since the role involves collaborating with various departments, think of instances where you've successfully worked with sales, legal, or billing teams. Be ready to discuss how these relationships improved collections efficiency and effectiveness.
✨Embrace AI and Innovation
With AI becoming more prevalent, it’s crucial to show that you’re forward-thinking. Research how AI is impacting collections and come prepared with ideas on how you could integrate new technologies into the team's strategy.
