At a Glance
- Tasks: Lead a global team to enhance collections efficiency and effectiveness.
- Company: Join Sitecore, a forward-thinking company focused on cash management.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Other info: Embrace diversity and equal opportunities in a collaborative workplace.
- Why this job: Make a real impact by driving team performance in a dynamic environment.
- Qualifications: 5-10 years of collections management experience and strong leadership skills.
The predicted salary is between 60000 - 80000 € per year.
About the Role
Sitecore is seeking a Manager, Global Collections to lead our collections team. Global Collections focuses on Sitecore’s most important asset – its cash – ensuring that we collect what our customers owe in a collaborative, professional, but firm manner.
What You’ll Do
- Manage and develop a global team of collectors based in the USA, Europe and Asia
- Own the performance of the team and continually assess it using a range of metrics, analysing and recommending improvements
- Build relationships with other areas of the business (billings, sales, tax, legal, order operations) to improve collections efficiency and effectiveness
- Develop a strategy for how the team operates as AI becomes more prevalent
What You Need to Succeed
- A strong sense of personal ownership of the team’s performance
- 5-10 years collections management experience in a global organisation
- Experience managing and developing a team
- Excellent verbal and written communication skills
- An ability to dive into complexity, simplify and drive through to a positive conclusion for the company
- An aptitude for working with relevant data and tools
Equal Opportunities at Sitecore
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.
Manager, Global Collections (London or Dublin) employer: Sitecore
Sitecore is an exceptional employer that fosters a collaborative and inclusive work culture, particularly in our London and Dublin offices. We prioritise employee growth through continuous development opportunities and encourage innovation as we adapt to the evolving landscape of global collections. Join us to be part of a dynamic team that values your contributions and supports your professional journey in a thriving international environment.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Global Collections (London or Dublin)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how you can fit into their team and contribute to their goals, especially in collections management.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role of Manager, Global Collections. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Manager, Global Collections (London or Dublin)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Manager, Global Collections. Highlight your experience in collections management and any relevant metrics you've achieved. We want to see how you’ve made a difference in previous roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about collections and how your skills align with our needs. We love seeing personal stories that connect your experience to the role.
Showcase Your Team Management Skills:Since this role involves managing a global team, be sure to highlight your leadership experience. Share examples of how you've developed teams and improved performance. We’re looking for someone who can inspire and drive results!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Sitecore
✨Know Your Numbers
Make sure you’re familiar with key metrics related to collections management. Brush up on your understanding of cash flow, DSO (Days Sales Outstanding), and other relevant KPIs. This will show that you not only understand the role but can also contribute to improving performance.
✨Showcase Your Leadership Style
Prepare to discuss your approach to managing and developing a team. Think about specific examples where you've successfully led a team through challenges or improved performance. Highlight your ability to build relationships across departments, as collaboration is key in this role.
✨Embrace AI and Innovation
Since the role involves developing strategies as AI becomes more prevalent, be ready to share your thoughts on how technology can enhance collections processes. Discuss any experience you have with data tools or AI applications in collections, and how you envision leveraging them for efficiency.
✨Communicate Clearly and Confidently
Excellent verbal and written communication skills are essential. Practice articulating your thoughts clearly, especially when discussing complex topics. Consider preparing a brief presentation on a past project or strategy you implemented, showcasing your ability to simplify complexity and drive results.
