Director, Litigation & Regulatory Affairs in London

About Us: At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale. As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic. Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values guide how we lead, innovate, and connect. They are the behaviours that bring our mission and vision to life, every day, in every interaction. As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.

About the Role: Reporting to the General Counsel, the Director, Litigation & Regulatory Affairs will lead Sitecore’s global approach to disputes, investigations, software license compliance, and regulatory readiness. This senior role has broad international scope and strong visibility across the business. You will combine sharp litigation judgment with a practical in-house mindset. You will protect commercial value, guide senior leaders through complex matters, and build scalable processes that help Sitecore manage risk with confidence.

What You Will Do:

• Own Sitecore’s global disputes portfolio, including employment, commercial, vendor, license compliance, regulatory, and pre-litigation matters.
• Lead early case assessment and litigation strategy, covering merits, business impact, preservation, settlement posture, and recommended next steps.
• Manage matters from investigation through resolution, including legal holds, discovery, witness preparation, mediation, arbitration, settlement, and court proceedings.
• Lead software license compliance and entitlement enforcement matters, partnering with Finance, Revenue Operations, Sales, Product, and Deal Desk.
• Direct responses to regulatory inquiries and investigations, including strategy, correspondence, document collection, remediation, and executive updates.
• Track relevant legal developments and translate new requirements into practical policies, controls, training, templates, and operating processes.
• Support sensitive internal investigations involving workplace, ethics, commercial, privacy, security, and third-party risk issues.
• Provide concise, decision-ready reporting to senior leaders on material disputes, regulatory risks, and remediation progress.
• Manage outside counsel, strategy, budgets, staffing, and performance, and strengthen playbooks and escalation processes across the business.

What Success Looks Like:

• Material matters receive early, practical risk assessments and clear ownership.
• Senior leaders receive concise recommendations and understand the available decisions and trade-offs.
• Outside counsel is used strategically, with disciplined budgets and accountability.
• Disputes, investigations, license compliance matters, and new regulatory obligations are handled consistently across jurisdictions.

What You Need to Succeed:

• Significant post-qualification experience in litigation, regulatory disputes, investigations, commercial disputes, or software license compliance, gained in-house or at a leading law firm.
• Experience managing complex matters from early assessment through resolution and developing litigation strategy, settlement posture, and executive recommendations.
• Strong judgment across legal, commercial, financial, operational, and reputational risk.
• Sound knowledge of legal holds, document preservation, privilege, confidentiality, discovery, and sensitive communications.
• A record of translating legal requirements into practical business processes and partnering effectively with cross-functional teams.
• Excellent communication and project management skills, with high ownership and attention to detail.
• A practical, collaborative approach and the credibility to build trust with senior leaders.
• Based in Dublin or London, with the right to work in the applicable jurisdiction and willingness to travel occasionally.

Additional Skills That Could Set You Apart:

• Experience in a global SaaS, software, technology, or digital platform business.
• Experience with software license compliance, audit rights, entitlement disputes, or contractual enforcement.
• Experience with AI, digital services, cybersecurity, privacy-adjacent, consumer protection, public sector, or employment regulation.
• Experience managing cross-border matters and reporting to executives, Boards, or Audit Committees.

Equal Opportunities at Sitecore: Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other local legally protected characteristic.