Senior Customer Care Lead – Housebuilding in Livingston

Senior Customer Care Lead – Housebuilding in Livingston

Livingston Full-Time 29000 - 35000 Β£ / year (est.) No working from home possible
Site Angels

At a Glance

  • Tasks: Provide exceptional customer experiences and manage queries in housebuilding.
  • Company: Join Site Angels, a leader in housebuilding customer care.
  • Benefits: Attractive salary, holidays, bonuses, and career development opportunities.
  • Other info: Dynamic role with opportunities for growth in a supportive environment.
  • Why this job: Make a real difference in customer satisfaction and support your team.
  • Qualifications: Experience in housebuilding customer care and strong problem-solving skills.

The predicted salary is between 29000 - 35000 Β£ per year.

Site Angels is looking for a Senior Customer Care Coordinator to join their team in Livingston. This role is crucial for providing exceptional customer experiences throughout post-completion services.

The ideal candidate will have a solid background in housebuilding customer care and be proactive in managing queries and resolving customer issues. You will handle escalated complaints, coordinate remedial works, and support the Customer Care team with workloads.

An attractive salary of Β£29,000 to Β£35,000 is offered, alongside various benefits, including holidays, bonuses, and career development opportunities.

Senior Customer Care Lead – Housebuilding in Livingston employer: Site Angels

Site Angels is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary alongside generous benefits such as holidays and bonuses. Our collaborative work culture in Livingston fosters a supportive environment where team members can thrive, ensuring that you have the resources and opportunities to excel in your role as a Senior Customer Care Lead in housebuilding.

Site Angels

Contact Details:

Site Angels Recruitment Team

We think you need these skills to ace Senior Customer Care Lead – Housebuilding in Livingston

Customer Care
Complaint Resolution
Housebuilding Knowledge
Proactive Problem-Solving
Team Coordination
Workload Management
Communication Skills