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For Companies At a Glance
- Tasks: Lead product strategy and manage the lifecycle of baggage tracking solutions.
- Company: Join SITA, a global leader in air travel technology, supporting 95% of international hubs.
- Benefits: Enjoy flexible work options, professional development, and comprehensive wellbeing support.
- Why this job: Be part of an innovative team shaping the future of travel with cutting-edge tech.
- Qualifications: 5-8 years in baggage/airport operations; 7+ years as a Product Manager; Bachelor's degree required.
- Other info: Diversity is key; we encourage applications from all backgrounds.
The predicted salary is between 48000 - 84000 £ per year.
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We\’re the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world\’s air travel industry.
You\’ll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
Are you ready to love your job? The adventure begins right here, with you, at SITA.
ABOUT THE ROLE AND THE TEAM
As Senior Product Manager, you will join the Baggage business. You will be accountable for owning Baggage reconciliation and tracking product, the customer problem definition, market analysis, defining the strategy and driving the execution thereof and managing the product life cycle through championing and driving business performance.
Reporting to the Portfolio Director of Baggage you will be a part of the Baggage team responsible for the end-to-end baggage management and tracking solutions.
The world is changing. Are you ready to define with future of travel with us?
WHAT YOU WILL DO:
Product Strategy and roadmap:
Thoroughly analyze and develop a deep understanding of market trends and customer needs for delivery, support and maintenance for Baggage reconciliation and tracking.
Propose and execute the strategy for the product(s) in line with SITA\’s strategy
Articulate and document the product vision strategy and define the target market
Sales/Channel Strategy and Support
Establish and implement an effective channel \’go to market\’ strategy for the products, to include an agreed and executed sales and marketing plan
Support bid management processes and pre-sales customer interactions.
Support Sales forces with a clear product value proposition and training.
Through a thorough understanding of customer needs, the competitive landscape and market trends, regularly identify new opportunities, as well as requirements for enhancements to existing products/services
Accountable for the products\’ functional requirements
Lead/Sponsor of each product development project throughout the build/launch process to ensure delivery of the right product to market, within the agreed timescales. Propose process improvements where necessary.
Develop and lead a cross functional team that helps shape ongoing strategy and ensures the timely/cost effective and quality delivery of product developments and product performance
Manage partnerships and supplier relationships
Product Road map/Life Cycle Management
Develop and manage the product road map throughout the life cycle from conception to retirement
Track and make recommendations on the management of product P&L, revenue, new business and profitability including competitive pricing in the marketplace to achieve desired sales volumes/optimized profit
Make recommendations for the planning and prioritization of product investments with the context of the solution line portfolio strategy.
Define and develop the portfolio/product value proposition
Responsible for all product marketing activities during the lifetime of the product including the implementation of the product launch plan, promotional and collateral support plan and sales support/infrastructure plan to drive the successful acquisition and retention of customers
Organize, run and work with key user groups and important customer forums to develop customer relationships and influence market thinking
Propose enhancements and process documents
Product Pricing Strategy
Define a comprehensive pricing strategy for the product(s)
Ensure that key players including Sales, Bid, SGS understand the pricing strategy and apply it.
Product Performance
Responsible for achieving product financial, customer satisfaction and business objectives.
Ensure that stakeholders are fully engaged and committed to achieving these objectives.
Product Management Practice
Ensure a complete communication of the \’project plans progress tracking\’ to all relevant parties getting their strong commitment.
Contribute to the Product Management practice, working with Product Management peers to drive best practice across the SITA Product Management community
Act as coordinator for those working on the product development, stage gate and product projects
Act as mentor/coach to more junior members within the Product management community
Qualifications
ABOUT YOUR SKILLS
- 5 to 8 years relevant business experience in Baggage and/or Airport Operations.
- 7+ years of experience as a Product Manager in a global business environment and within a technology solutions-based business.
- At least Bachelors degree level or equivalent in a technical, business or marketing discipline. Masters degree preferred
- Innovation Skills and a track record of significant experience in defining market requirements and functional specifications.
- Very good understanding of the latest trends and innovations within the airline/airport industry and relevant technology areas.
- A demonstrated track record of success in delivering lasting results.
- Good capability of leading and influencing virtual teams focused on delivery and support within an international environment.
WHAT WE OFFER
We\’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We\’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it\’s like to join our team and take a step closer to your best life ever.
Flex Week: Work from home up to 2 days/week (depending on your team\’s needs)
Flex Day: Make your workday suit your life and plans.
Flex-Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs.
Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
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Senior Product Manager employer: SITA
Contact Detail:
SITA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager
✨Tip Number 1
Familiarise yourself with the latest trends in baggage management and airport operations. Understanding the current challenges and innovations in the industry will help you speak confidently about how you can contribute to SITA's goals.
✨Tip Number 2
Network with professionals in the aviation and technology sectors. Attend industry events or join relevant online forums to connect with people who can provide insights into SITA's culture and expectations for the Senior Product Manager role.
✨Tip Number 3
Prepare to discuss your experience in leading cross-functional teams. Highlight specific examples where you've successfully driven product strategy and execution, as this is a key responsibility for the role at SITA.
✨Tip Number 4
Research SITA's existing products and their market positioning. Being able to articulate how you would enhance their product offerings or address gaps in the market will demonstrate your strategic thinking and alignment with their objectives.
We think you need these skills to ace Senior Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, particularly in the baggage or airport operations sector. Use specific examples that demonstrate your ability to analyse market trends and develop product strategies.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the aviation industry and how your skills align with SITA's mission. Mention specific projects or achievements that showcase your innovation skills and ability to lead cross-functional teams.
Showcase Your Understanding of the Industry: Demonstrate your knowledge of the latest trends and technologies in the airline and airport sectors. This could include mentioning any relevant certifications or courses you've completed that relate to product management or technology solutions.
Highlight Leadership Experience: Since the role involves leading teams and influencing stakeholders, be sure to include examples of your leadership experience. Discuss how you've successfully managed projects and driven business performance in previous roles.
How to prepare for a job interview at SITA
✨Understand the Product Landscape
Before your interview, make sure you have a solid grasp of the baggage management and tracking solutions. Familiarise yourself with current market trends, customer needs, and SITA's product offerings to demonstrate your knowledge and passion for the role.
✨Showcase Your Leadership Skills
As a Senior Product Manager, you'll need to lead cross-functional teams. Prepare examples from your past experiences where you've successfully led projects or influenced teams, highlighting your ability to drive results in an international environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and strategic thinking. Think of scenarios related to product lifecycle management or market strategy, and be ready to discuss how you would approach these challenges in the context of SITA's operations.
✨Engage with the Interviewers
During the interview, ask insightful questions about SITA's future direction, product strategies, and team dynamics. This not only shows your interest but also helps you gauge if the company culture aligns with your values and career goals.
