At a Glance
- Tasks: Support product management by ensuring clarity and consistency across teams and documentation.
- Company: Join SITA, a leader in air travel technology with a diverse and inclusive culture.
- Benefits: Enjoy flexible work options, professional development, and comprehensive wellbeing support.
- Other info: Work in a dynamic environment with a focus on innovation and collaboration.
- Why this job: Kickstart your career in product management with hands-on experience and growth opportunities.
- Qualifications: Strong communication skills and experience in product management or related fields.
The predicted salary is between 40000 - 50000 £ per year.
WELCOME TO SITA
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward - we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA.
ABOUT THE ROLE
As a Product Specialist, you will work in close partnership with our Product Managers to ensure our products are clearly understood, consistently represented, and effectively supported across the organization. This is not a product leadership role — it's something equally important. You will be the product expert and operational enabler who makes sure strategy translates into real outcomes across Engineering, Sales, Delivery, and our customers. If you enjoy being the person who brings clarity, quality, and consistency to everything product-related — this role is for you. This is a fantastic launchpad into product leadership. You'll gain deep, end-to-end exposure to the product lifecycle — from strategy to delivery — and build the skills and relationships that open doors to Product Manager and senior specialist roles within SITA.
WHAT WILL YOU DO
- Maintain and continuously improve product documentation, technical materials, and knowledge assets — ensuring content is accurate, up to date, and accessible across teams
- Support RFPs, proposals, and presales activities with clear, consistent, and high-quality product input that helps us win
- Enable internal teams (Sales, Solution Engineering, Delivery) through reusable content, product guidance, and targeted training
- Be the trusted go-to person for product-related queries, providing clarity and confidence to stakeholders across the business
- Capture and structure feedback from customers and delivery teams, ensuring insights flow back into Product Management to shape what we build next
- Keep product messaging and collateral aligned — so that every team, in every region, tells the same strong story
WHO YOU ARE
MUST HAVE
- Experience in Product Management, Business Analysis, Presales, Solution Engineering, or a similar role
- Strong communication skills — you can translate complex product concepts into clear, usable content
- A talent for structuring information and maintaining high-quality documentation
- Comfort working across technical, commercial, and delivery teams
- Attention to detail and a drive to ensure consistency and quality at scale
- A proactive, collaborative mindset with a genuine desire to learn and grow
NICE TO HAVE
- Experience supporting RFPs, bids, or customer proposals
- Exposure to complex, technology-driven or government-facing (B2G) products
- Familiarity with tools such as Jira, Confluence, or similar
- Background in aviation, travel, or border management solutions
WHAT WE OFFER
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
- Flex Week: Work from home up to 2 days/week (depending on your team's needs)
- Flex Day: Make your workday suit your life and plans.
- Flex-Location: Take up to 30 days a year to work from any location in the world.
- Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
- Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International - available to all employees - to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.
- Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
Product Specialist in Reading employer: SITA
At SITA, we pride ourselves on being a Great Place to Work®, where innovation meets inclusivity. As a Senior Software Developer in our dynamic AI Development team, you'll enjoy a supportive work culture that values diversity and offers flexible arrangements, including remote work options. With ample opportunities for professional growth and a commitment to employee wellbeing, SITA is dedicated to empowering you to thrive in your career while contributing to the future of global air travel.
StudySmarter Expert Advice🤫
We think this is how you could land Product Specialist in Reading
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like SITA!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at SITA would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at SITA through your school's career services!
We think you need these skills to ace Product Specialist in Reading
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Specialist, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Specialist position at SITA. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at SITA
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
